Kevin McClung

Aubrey

Basic Member
Joined
Mar 28, 1999
Messages
670
A lot of things have been going on regarding MD and his blades.

Although I have been brutal and honest regarding performance, I have posted with an anti-MD bias now that I read those messages again.

I have been wrong and I offer a public apology to Kevin and his family for any distress caused.

I believe not to judge without walking a mile in the others shoes but .....I ignored this rule on Kevin.

For those seeking to damage the MD name, please remember that the rules you judge buy, you will also be judged by. Let us all grow up and allow the sun to shine on others too.

Kevin, I am sorry.

From Africa

Aubrey
 
Aubrey, Although I didn't follow closely the threads concerning this, it seemed to produce a lot of heated exchanges and debate.

I've never met the man or used one of his blades, so I can't comment.

Just wanted to say whatever anyone else believes, I think you've done an admirable thing with this post.

Stay cool in Africa. - Jeff

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Randall's Adventure & Training
jeff@jungletraining.com

 
Hi Jeff

Thanx for the kind words. Although I have never gone out to damage the MD name I have been biased ...and this against a man I have never met.

Come on all those sitting behind their PC's .....own up !! What have MD done against any of us that warrants some posts that I have read here.

It is easy to speak your mind but do you have enough integrity to acknowledge that you have been wrong.

In fact, now that I have read the posts on MD, I am sure that he has been bashed for making a choice that may have been right by some and wrong by others.

I believe Kevin to be a man of integrity and honour. If you are in doubt, send him a mail. Remember that you are now trying to reach a man that have been bashed about by us for some time and I include myself. I also deplore the attack and comments passed about his wife. Have we now dropped to the level where we even attack due to mere name association? How long could you stand by and see your partner being mauled by a pack ..... I believe that this has been a very honourable thing to do to try and clarify the issue.

If you do one thing right before 2000, do this now. What do you have to loose?

If you are wrong, you have made a friend. If you are right, you have vindicated your views. Either way, you win !!

You may wonder this change of heart ...well, I found that I could actually communicate with both Kevin and Teryl. I lost nothing and the price I paid for making friends was nothing. This apology is due to my heart believing this is the right thing to do, despite the McClungs commenting that it is not needed nor required.....but it was the right thing to do.

Let us allow a skilled craftsman and his family prosper, just as we wish those close to us the same.

BTW ...I still can't spell ;-)


[This message has been edited by Aubrey (edited 29 November 1999).]
 
Aubrey,

Your intentions are very honorable and if I have ever attacked Kevin McClung in public then I do apologize.

The problem and reason this keeps surfacing is NOT because of an all out attack against the Mad Dog camp. It is simply what happens when you watch, what is in my opinion, the proliferation of improper methods of customer service, Mad Dog's predilection for irrelevancy, at will warranty changes and condemnation of those who disagree or test his products.

However we must respect his right to run his business as he sees fit. However again, it should be of no surprise when problems like this come up.
You reap what you sow.

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Best Regards,
Mike Turber
BladeForums Site Owner and Administrator
Do it! Do it right! Do it right NOW!

Support BladeForums! Check out the BFC Store!
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I have never posted pro or con on any thread involving Mad Dog or his knives.Until all the recent discussions,I had never handled a Mad Dog blade.All the back and forth got me off my butt and I finally was able to find someone with an atak.I was pleasantly surprised by the quality of the knife.From what I had read,I guess I sort of expected a flimsy p.o.s. with the handle about to fall off.It was solid and seemed well made.I am not in the market for this type of knife,so his warranty practices mean nothing to me.I like Newt Livesays warranty and attitude so most of my knife dollars go to him.But each business man has to to things his own way and the market will either support him or bury him.The type of lively debate that happened recently is good.It causes people who are on the fence to get some hands on experience and decide for themselves.
troy
 
Aubrey,

FWIW, though I have not participated in the attacks that we have all seen against Mad Dog et al, I shall share my experience.

After purchasing a MicroX I emailed Mr. McClung about having a pocket sheath made, so I could use the knife in the kitchen. He agree to make a slip sheath, just send him the knife.

The knife was sent.

Three weeks later, hearing nothing (not even confirmation of receipt), I emailed several times, tried calling several, to no avail. After five weeks I started to get sincerely concerned. Several emails were sent trying to get, if nothing else, confirmation of receipt. After all else seemed useless, I posted on the MadDog forum. My post was one of an ignored consumer, not one of worship.

Not one bit insulting, I stated my displeasure at having no response in 5 weeks. Fair enough.

And a response was received! An incredibly nasty and personally insulting post from MD, both berating the culinary profession and the actual use of the Micro (the black coating had been worn from actual use). Though he had said he would sharpen the knife when sent to him, he proclaimed I had forfeitted the sharpening and the "abused and dull" knife (Kevin's words) was on its way back with sheath.

My posting privileges at KF were immediately revoked.

Traded the knife shortly thereafter.

In all the interactions I've had over the years with knifemakers, this one might have given the most insight...

Since you asked.

-Michael


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Chefget's Knife Page


 
Again, I haven't followed the dealings of MD, but from what I'm reading here I know of other makers that fall into poor customer service mode, probably worse than MD. No need to mention names, but ya'll have piqued my interest and I'm going to own a MD knife, even though I can't afford one
smile.gif
- Jeff

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Randall's Adventure & Training
jeff@jungletraining.com

 
I said it before and I'll say it again. There is no such thing as bad press. MD should thank Mike. Just read Jeff's post.
 
I have no qualms about admitting when I am wrong, and you'll readily see that in any thread where I learn I have incorrect information.

However, like Mike said, the blame for Kevin McClung's actions and other "issues" lie with Kevin McClung. If there are questions about his integrity and honor, it is because he has put himself in the situation where those questions have come up.

I have no doubts about that issue myself, as he's more than proven just how much of both he has, over and over again. He "rises" to the occasion quite readily, and doesn't need anyone else's "help" to show where he stands.

Anyhow, you live by your choices. I don't think anyone here goes out of their way to "bash" Kevin. But when ridiculous claims are made, and false information is being spread about as if it was the gospel truth, then it's everyone's job to come forward and set the facts straight. Covering up the truth doesn't help fix problems, it makes them worse. Telling the truth is not "bias", despite what some would believe.

You reap what you sow. In the end, you get what's coming to you. It's that simple. Every day you have an opportunity to show what kind of a person you are. If there are doubts about integrity, you have every opportunity to disprove them. The best way to do that is to show that you are a man of honor and integrity by living up to the claims you make.

I've heard some outlandish stuff since I've been running the various forums out there. Everything from conspiracy theories to apologists, to pure speculation to outright lies and B.S. from all sorts of people on all sorts of subjects. But it all boils down to the same thing -

Your standing is based upon your actions. If something is wrong, maybe some introspection is in order... instead of blaming others look at the source. The fact that this happens over and over and over again regularly should shed some light on where the blame lies.

Spark

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Kevin Jon Schlossberg
SysOp and Administrator for BladeForums.com

Insert witty quip here
 
There was a smell of no-good customer service IMO. Will F., Sal G., and Benchmade, have all acted like I am the wronged customer, and took care of my needs.
This MD seems like he'd yell at me.
20 years in a machine shop, I see **it parts almost daily, and fix or replace. (hi-tech parts, any parts) It's part of the job. Point is, stand by your work and make it right for the customer if ya got some sense.
If not, your reputation will precede you.
BTW, I would buy from Speed-tech and Chris Reeve because their reputation has preceded them.

Oh yea, I have handled 5 or 7 Mad Dogs and do not plan on buying any because of MDs
crap.

MC


[This message has been edited by mcfg (edited 29 November 1999).]
 
First of all, I wish MD would sell his designs and trademark to a reputable maker and end this crap.
Second, that TF place has a privileged, elitist, passworded LEO forum.
That reflects poorly on the politics, world view and character of the people behind the site.
Next they'll have a forum for kings and gods.
It offends me that they do not even understand the negative significance of that forum.
Please, please, please do not ever do that here.

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Luke 22:36, John 18:6-11, Freedom

 
We've got a password protected Dealer, Distrubutor and Mfgr Forum. Does that count?

Spark

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Kevin Jon Schlossberg
SysOp and Administrator for BladeForums.com

Insert witty quip here
 
I was in trouble recently with an ex-boyfriend that was stalking me. My Dad thought me underarmed, and contacted Keven to rectify the situation in the edged area. MD worked late that very evening, suffering from viral menengitis, to create several specialized sheathes, slip, belt and a neck sheath. I now own three MD's and am eagerly looking forward to the fourth. Both the quality and the customer service are outstanding.
 
DarkMistress,
I agree with you.
I have ordered through Carl Love and have also delt with Earl Stewart in ordering Mad Dog knives. I am entering the military in Jan of 00 and put in an order for a Shrike to be shipped to me before I leave. I personally talked to Kevin one night and he is one of the nicest and most interesting men I have ever spoken to. He and I hit it off immediatly and I consider his customer service excellent. Both He and Teryl are easy to talk to and both work their tails off to supply us with knives that are top notch (IMHO) I have never had a problem getting in touch with him and I can always reach him in his shop. (He is so damned busy making knives...)
I know some will look at me as being "pro-Mad Dog," as they did when I asked about the Shrike, but I think Kevin is a great guy and an excellent knife maker. I am an advocate for Mad Dog knives. I have yet to break my tang, rust my blade, chip my edge, or remove my handle on my ATAK. I don't "only" love Mad Dog knives, but I do love them...
That is my $.04 worth.
Hope OreganDuck doesn't have a fit over this one too. No offense.
Horse

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warning: this is not a flame. I am here to learn and seek out knowledge and truth. wheather I will find it or not is debatable...
 
DarkMistress and crowinghorse:

It is good to hear that you have had only good experience with MD products and services. I am sure you are not the only ones. Many people before you had said so.

But you also have not had any problems with MD knives and you did not have to report them. What will happen if you encounter some problems (I wish you never do)??

If Kevin solves them to your satisfaction and you do not end up on the other side - it will be good sign of some positive changes in MD customer service department. Till then your experience is only partial.

David
 
you gotta go over to Tactical Forums and see how McClungs followers fawn over him. It's really pathetic. They talk about him like some demi-god when all he is in the knife world is a fair knife maker. But I dont blame him, it must be some boost to his ego and sales to have this mindless and lifeless legion worshipping him. Except for his rambling online(which is just an act for his fan club) I have no knowledge of what kind of man he is, and really dont care, but can say his work is only so-so. Can think of 15-20 different makers work I'd take first into a hot LZ, but of course that's only my opinion.


[This message has been edited by lifter4Him@aol.com (edited 30 November 1999).]
 
Crowing horse: if you don't get your Shrike in time, just let me know, and I will send you mine. Second gen, unused. Not a problem. When I found out bald1's son, Erich, was shipping out with less than optimal edged objects, I sent him an ATAK2. Erich is a USN Corpsman, assigned to the USMC. A brave man, indeed.

Aubrey; your kind words and public apology attest to your honor and sense of fairness. You are indeed a gentleman.

DarkMistress; daughter dearest, when daddy may confide in you the medical problem of a person, which I do rarely, and only if it is important for you to know, you should not publicly state this problem. It is a matter of doctor patient confidentiality.

But the fact remains, when a child of mine was in danger, Kevin performed a near Herculean effort to assist her (this all came down on the last day of KNIFEGNUGEN; everyone was dog [no pun intended] tired), and very ill. This action has made him forever my friend. Please do not raise issues of his generosity or integrity with me. I don't think that Kevin is an unkind or mean person. He is worked nearly to death, and has the misfortune to be controversial.

I have no first hand knowledge of his business practices, but from his posts, I know that he doesn't suffer fools gladly. Yes, his forum lacks the warm fuzzy feeling of the Chris Reeve forum. I think, however, that the Reeve forum owes a great deal of its' ambience to the calming influence of Anne Reeve. With Teryl (Mrs. Mad Dog) contributing to the MD forum, perhaps we will know a gentler, kinder MD forum. (OK, who is gnashing their teeth??)

The fact that Kevin sells knives faster than he can make them speaks for itself. I am on Earl Stewart's list for another ATAK2. I bought my way up to be near the top of the list. This is NOT because I don't expect Mike Turber to return my first gen ATAK2 in good condition (fingers crossed).

I am disturbed by your experience, Michael (chefget); as some may know, you and Nick Blinoff have been the professional chefs who are evaluating the Talonite (r) chef's knife. I know you to be an honest, forthright gentleman. Is there any way that I may offer my good offices and intercede so that you are satisfied? I believe your experience to be atypical, and cannot but help thinking it is due to the artificial medium over which communication is conducted.

Remember, if you will, that I was banned from KFC by Kevin after making faceitous, tongue in cheek remarks about drugging children at KNIFEGNUGEN '98. This was due to my unfamiliarity with the internet's lack of non-verbal cues. Dark Mistress, my daughter, will attest to my, er, peculiar sense of humor. I remember vividly when my mother asked her and her younger sister (when they were about 5 and 6 years old) what their favorite flavor of malted milk (which I whipped up in a blender) was, and they both piped up simultaneously, 'Valium.' I was chagrined, to say the least. For the record, I never drugged my children. Or, I should say, I have never drugged them, yet. I alluded to it, and pretended to do it, but never really did it.

So I know firsthand how the artificial communication of the internet can lead to hard feelings which would be totally avoided if the interaction were face to face. Let me know your feelings on this issue if you would be so kind, Michael.

I await your reply, Walt
 
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