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R.A.T.

Randall's Adventure & Training
Joined
Feb 4, 2004
Messages
10,400
It has been a while since I ordered anything from Campmor. Anyway, I placed an order a few days ago for a few items and the box arrived today. When I opened it I was missing one of the items even though the packing list had it shown as shipped. I emailed their customer service department and within 10 minutes I had a reply, an apology and a confirmation that a replacement product was being mailed out today. Customer service doesn't get any better than this. I will send as much business to them in the future that I can. I think if all customers started demanding that companies have customer service this good and only do business with companies that do, we could change the way this world operates!
 
Good to here, I get alot of stuff from them as well, and have had no problems. I am glad your getting taken care of!
 
I have always got packages very fast from them. I tend to order more from them now. They are great for backpacking items and hammocks.
-RB
 
i order from campmor all the time, always great service, great products, and great bargins. i've had one or two order issues and they were always taken care of right away.
 
I order from Compmor and REI as often as I can. I've never had a problem with either, and both have shipped super-fast. Like ordering Saturday afternoon and having the stuff here on Tuesday -- shipped via USPS!
 
...and just when I was about to give up on anyone having good customer service anymore ;)
 
Campmor has been my favorite outdoor shopping catalog for decades. Never had had a problem with them, fast service.
 
I ordered some items from them about a year ago and they shipped me double on two items but did not get charged for them. I called to setup a return on them and they REFUSED! It was awesome. They just told me to keep them or sell them. I have had nothing but good experience from campmor.
 
I'm only about 20 minutes away from their retail store. There is usually a large staff of knowledgeable folks on duty and their prices are excellent. :thumbup:
 
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