Matriarch problem (someone at SFO Please read)

pillshovel · Sep 27, 1999

I got my 3rd Matriarch today and discovered that if you hold the lock release down there is some lateral play in the blade. None of my other Spyderco's seem to do this. Should I be concerned with this and if it is a problem will SFO replace it? I called today and they aren't open so I guess I'll try tomorrow and see what they say. I just thought I'd get some of your input first.

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Chad Phelps, PharmD, RPh.
pillshovel@netscape.net

"The mind is a terrible thing to taste." Al Jourgensen 1989

[This message has been edited by pillshovel (edited 27 September 1999).]

pillshovel · Sep 28, 1999

I talked to Christie (Kristi, Christy, sp?) at SFO today and they are going to replace the knife. I would like to commend them for backing up their product. Now if they can get my friend taken care of that received a box that contained NO KNIFE (see my post in the SFO packaging thread) taken care of...they'll really earn my respect.

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Chad Phelps, PharmD, RPh.
pillshovel@netscape.net

"The mind is a terrible thing to taste." Al Jourgensen 1989