McAfee rebates!

Paul Davidson

Paul Davidson

Joined
Apr 3, 1999
Messages
2,052
On our last computer we had Norton Antivirus, and had no problems. On our current machine I forgot to specify and it came bundled with McAfee. Every year we update by buying at an office supply store and using the rebates, as it is supposed to make it more or less free. Every year we are very careful about fulfilling all the requirements of the rebate, and every year they say that we didn't fulfill the requirements. I'm starting to feel like this is just a scam on McAfee's part, trying to weed out the people that don't have the gumption to stay on them. Luckily we photocopy everything that we send to them, and eventually they go, "Oh, you really did send in everything you were supposed to, here's your rebate." It is very irritating. We never had this problem with Norton.

I've had nothing but problems in dealing with McAfee's customer service too. Next machine will have anything but McAfee.

Anybody else have similar problems with McAfee, Norton, or their competitors?
 
I personally find NAI's (the makers of McAffee) business practices "somewhat less than acceptable". Some years back they required prior written consent from them to do a review of their product! They were spanked by the New York Attorney General for this practice.

I don't ever pay for antivirus software, nor do I encourage anyone to do so. I use AVG Anti Virus. A free version for non-commercial use is available. Click AVG Products on the left, then AVG Free Edition. It does a very good job at detecting in-the-wild viruses.
 
Used only Norton products for years and paid for each annual update. Last year, someone here recommended AVG Free and I haven't used anything else since. Outstanding product.
 
Ryan8 said:
I personally find NAI's (the makers of McAffee) business practices "somewhat less than acceptable". Some years back they required prior written consent from them to do a review of their product! They were spanked by the New York Attorney General for this practice.

I don't ever pay for antivirus software, nor do I encourage anyone to do so. I use AVG Anti Virus. A free version for non-commercial use is available. Click AVG Products on the left, then AVG Free Edition. It does a very good job at detecting in-the-wild viruses.
Click to expand...


Exactly.

Passed the same tests the other two did.
 
Ryan8 said:
I personally find NAI's (the makers of McAffee) business practices "somewhat less than acceptable". Some years back they required prior written consent from them to do a review of their product! They were spanked by the New York Attorney General for this practice.

I don't ever pay for antivirus software, nor do I encourage anyone to do so. I use AVG Anti Virus. A free version for non-commercial use is available. Click AVG Products on the left, then AVG Free Edition. It does a very good job at detecting in-the-wild viruses.
Click to expand...

Have you ever gotten a virus and been successful are removing it with AVG Free? I knew somebody that was using AVG Free and they couldn't get the virus removed...they downloaded a trial of Norton Antivirus 2005 and removed it successfully. I'm guessing they didn't make a recovery disk set when they installed the AVG software. I've been using it for over a year now and love the fact that it doesn't eat up system resources like Norton! I've never gotten infected using it either. I just finished rebuilding a hard disk for somebody on an older Pentium II machine which only had 32 MB RAM and they had installed Norton AV '05 on it. It was all it could do to boot up...I'm suprised it installed with such a small amount of RAM. Had some extra memory not being used and fixed them up with 2kpro and installed AVG and told them to give Norton AV'05 to somebody they don't like! :D
 
Thanks for the replies y'all!

I've heard from a few people that had problems switching from McAfee to Norton. Even when removed properly McAfee seemed to leave embedded files that interfered with Norton. Anybody have similar problems when switching to AVG?
 
Nope, no problems on any computer I've ever used. (5+). I've always uninstalled Norton or anything else and installed AVG. Just installed the Windows Firewall, it it detected AVG and said that my computer is protected and up-to-date (I was worred that Windows would want it's own Anti-virus software.
 
Well after an email that said nothing more than "what else do you need" the rebate forms were suddenly fine. Since this happens every year I can't help but wonder if this isn't SOP for McAfee.

The odd thing is that there are no warranties for online renewal (at least there haven't been in the past). Yet you can go buy the new version at a store for $45 and get $45 in rebates back. Seems to me that it would just be cheaper to let people do it online for free and avoid the packaging cost, the cut to the store, wages for the rebate staff, and the cost for printing and mailing two checks.

What do I know though? I'm not in the computer business. :rolleyes:
 
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