Membership Expired at Wrong Date-Now Resolved

stonesell · Jun 18, 2021

My membership usually expires August 6th, but I just got a notice today that it has already expired, which is too early. How can I get this resolved? I pay through PayPal each year, and I have the PayPal statement.

Boru13 · Jun 18, 2021

Spark will need to look into this.

stonesell · Jun 18, 2021

Boru13 said:
Spark will need to look into this.

How do I get a message to Spark? I am not that familiar with this new system, and now have limited access without my Gold Membership.

Boru13 · Jun 18, 2021

stonesell said:
How do I get a message to Spark? I am not that familiar with this new system, and now have limited access without my Gold Membership.

By tagging him as I did, I’ll get you an answer by tomorrow at the latest.

stonesell · Jun 18, 2021

Boru13 said:
By tagging him as I did, I’ll get you an answer by tomorrow at the latest.

OK, thanks for your help.

Boru13 · Jun 19, 2021

stonesell said:
OK, thanks for your help.

You’re good to go.

stonesell · Jun 19, 2021

Thanks a lot, and also for extending the expiration date a bit.

stonesell · Jun 19, 2021

Boru13 said:
You’re good to go.

I appreciate the fast resolution.

Boru13 · Jun 19, 2021

stonesell said:
I appreciate the fast resolution.

Your welcome, he added an additional two weeks to your membership for the trouble, I believe it expires on Aug. 20th now.