Membership Problems

[Saxman25]

I bought a gold membership two weeks ago, and had trouble activating it right from the start. I posted a thread about a week ago and was told that my membership would be activated very soon. Well, that was over a week ago and I still don't have access to my membership. Not to mention the fact that I still have to upgrade to a knifemaker membership, because I mistakenly bought the gold membership that didn't have all the features I needed... Seeing how things have been going so far, this will probably make the process take even longer.

Please, if anyone can help fix this quickly, I'd really appreciate it, I'm getting anxious to post some blades!

Edit: order number is 83269

Thanks,
-Grant