missing a piece of KME that I just bought

[sharp_edge]

I ordered a KME sharpener from the best sharpening stones website and received it just a moment ago. Excited to try it out, I only found out that I had difficulties to tighten the angle adjustment piece. After watching some videos and pictures online, I think a metal plate is missing between the black plastic nub and the sliding adjuster (see the picture, which is how exactly it is when I opened the package). Am I right? If so, how could some thing like this happen at the factory? Or maybe this could be a knockoff? Is this seller reputable? Advice please.

 

[sharp_edge]

Anyone use a KME sharpener please? Could you show a picture of the back of the angle marker plate?

 

[carnifex knifeworks]

You're correct. It's missing a metal plate on the back. I'll try to get a photo later tonight

 

[Triple_D]

And, your knob is on backwards.

 

[Daniel]

Call KME and they will take care of you quickly.

 

[sharp_edge]

The dealer responded quickly by shipping the missing part to me. Meanwhile, I was able to make one with a hard plastic piece and already sharpened four folders.