Multi-Knife Orders

Demon613 · May 16, 2025

Been a while since I ordered multiple blades simultaneously.

Is it normal for that order to be marked "SHIPPED" if only one of the blades ships?

I have one of the blades but not the other and I'm too stupid to know if I'm supposed to question it or wait.

shaving sharp · May 16, 2025

Log on and go to your order page and see if the other knife shows shipped. I think they should be listed separate.

Demon613 · May 16, 2025

Nah, on the order page it has both knives listed, then a break line, and says "Order status:Shipped" indicating this order is a single entity.

Hence my confusion.

Like,I got the Baby Galley Rat but not the Boarracuda

sidewayyys · May 16, 2025

Demon613 said:
Nah, on the order page it has both knives listed, then a break line, and says "Order status:Shipped" indicating this order is a single entity.

Hence my confusion.

Like,I got the Baby Galley Rat but not the Boarracuda

My guess Busse haven't finished making your Boarracuda and will ship it when its done. The Baby Galley Rat was probably ready first and they shipped it out to you so you didn't have to wait !

Demon613 · May 16, 2025

sidewayyys said:
My guess Busse haven't finished making your Boarracuda and will ship it when its done. The Baby Galley Rat was probably ready first and they shipped it out to you so you didn't have to wait !

Yeah, that's what I'm assuming. Just need to be kicked in the head and scolded.

sidewayyys · May 16, 2025

Demon613 said:
Yeah, that's what I'm assuming. Just need to be kicked in the head and scolded.

Message or call the shop if you need -- the crew is great :thumbsup:

Demon613 · May 19, 2025

At some point my order was changed to "partially shipped" and just now got an email confirmation that the other knife from this order is being shipped.

Demon613 · May 19, 2025

Which is convenient because I completely forgot about it.

BS_76 · May 19, 2025

Demon613 said:
Which is convenient because I completely forgot about it.

Just a little technical error on our end. The baby galley rat was quick to ship as there was an immediate turn around. The boarracuda was a preorder with the GFD and will be a few weeks out yet.
Becky

Demon613 · May 19, 2025

BS_76 said:
Just a little technical error on our end. The baby galley rat was quick to ship as there was an immediate turn around. The boarracuda was a preorder with the GFD and will be a few weeks out yet.
Becky

Your company is staffed entirely with very helpful and customer service oriented people. I never doubted for a second that the process was correct. I'm just fond of gaslighting myself and anticipating the worst!