My new bilton

B

boneaxe

Joined
Nov 2, 2005
Messages
33
Well I recieved my bilton today in the mail. I guess my only reaction to this new blade is dissapointment. I love my Ang Kohola, but this knife is no where close to the quality of that knife. The blade was surface rusted on both sides of the blade. The blade had a large ding on the blade edge, if you could call it an edge. You couldn't cut your way out of a wet paper bag with this thing. Am I wrong in thinking this was a usable knife? If not, my apoligies for these words of dissapontment, but I wanted a small edc of the same quality as the first knife I purchased. The sheath was rough in spots and glue was all over it.This however will not stop me from buying knives in the future as the Ang Kohla is awsome.
 
Sorry to hear about your dissapointment Boneaxe. Did you get it directly from Yangdu? If you did you can send it back and she would make it better.

Can you post pictures?
 
I ordered it off the HI shop site. I will try to post pics , but my digital camera
suck on close ups. I don't know if it can be returned or not. I can probably fix most of the problems myself. Don't mean to whine, just thought I should say something. Is this a user knife? It dosen't seem to be hardened?
 
Send it back to HI for replacement or refund.
Sorry
 
Thank you for the quick reply and the offer to replace the knife. I have taken care of the rust and the ding in the blade. I was maybe to quick to complain. It won't take to long to get an edge on it. I will be picking up more knives from you in the future just because of the service you offered. Thank you, Mark Rose-aka boneaxe
 
I saw a sign in a restaurant once

What's it got to do with khuks? Bear with me folks. Anyhow, I saw a sign in a restaurant once, and I've seen other iterations of it elsewhere, but I'll stick with the restaurant example for the purpose of this post. The sign read thus;

If you enjoyed the food and service, tell your friends
If you didn't, please tell me
signed: The Manager

The pertinence/relevance to khukuris is? If you purchase a knife, khukuri, sword, etc., either off a DOTD or from HI's shopping site, and you're pleased with the product/service, then by all means we're here to share your joy. However, problems can occur, mistakes, though extremely rare, can happen, stuff can get damaged in shipment, et cetera. If, for whatever reason, you are unhappy, the very first person you should make aware of the problem is Yangdu at himimp@aol.com

Yangdu monitors this forum closely, and she's quick to jump in and make things right when someone has a complaint. But it strikes me that contacting her first and giving her the opportunity to remedy your problem before publicly complaining about it, is just a matter of simple courtesy. Then again, maybe my girlfriend's right, and I'm just "strange". :D

Sarge
 
I don't have a dog in this fight and could care less for that matter. I also bout an HI knife just to see what all the hipe was about and was not impressed at all with the quality or workmanship.

But Sarge, I read your post like "If you have a Problem or Issue.....Shut up, we don't want to hear it"

I would think that if this is an issue that it should be posted and people is charge take note and not sweep under the rug and blown off. I got chasized for my review of what I consider way lacking in a 12 inch knife with the 1st and last HI I will buy.

After all the All Mighty HI Forum shouldn't have any reports of handles, knives and un satisfied buyers is the feelings I get here...Not good and I am sure (or would hope) not the feeling of the owners of HI.

Karsten
 
KKHansen said:
I don't have a dog in this fight and could care less for that matter. I also bout an HI knife just to see what all the hipe was about and was not impressed at all with the quality or workmanship.

But Sarge, I read your post like "If you have a Problem or Issue.....Shut up, we don't want to hear it"

I would think that if this is an issue that it should be posted and people is charge take note and not sweep under the rug and blown off. I got chasized for my review of what I consider way lacking in a 12 inch knife with the 1st and last HI I will buy.

After all the All Mighty HI Forum shouldn't have any reports of handles, knives and un satisfied buyers is the feelings I get here...Not good and I am sure (or would hope) not the feeling of the owners of HI.

Karsten
Click to expand...

You've got me dead wrong hoss. All I'm saying is that it would be the polite and courteous thing to give Yangdu first crack at correcting any problems, something she's always happy to do. If you encounter problems that it would be useful for others to know about, then by all means share with the rest of us.

Sarge

p.s.: By the way, no I do not presume to speak for Yangdu or HI, my comments are simply an appeal to courtesy and common sense
 
Sylvrfalcn said:
You've got me dead wrong hoss. All I'm saying is that it would be the polite and courteous thing to give Yangdu first crack at correcting any problems, something she's always happy to do. If you encounter problems that it would be useful for others to know about, then by all means share with the rest of us.

Sarge

p.s.: By the way, no I do not presume to speak for Yangdu or HI, my comments are simply an appeal to courtesy and common sense
Click to expand...

I've got a lot of respect for Yangdu and the kamis. Out of that respect I would have approached her first. Give her the chance to make it right. She deserves that.
 
but didn't like that particular knife, ask Yangdu if you can get one of the Biltons made by Sgt. Khadka. He does very good work.

Frank
 
Karsten, you'll not find a greater group of guys that are both easy going and helpful about all manner of things. I owe a great deal of debt to these gentlepeople as well as Yangdu and Uncle Bill for shaping me from a young buck into a pretty presentable guy. You are right, we are incredibly loyal to HI. However, it is not to put up smoke and mirrors to "hide" anything from the public. When we strongly suggest that a quality issue should first be brought to Yangdu's attention privately first, it is not to cover-up anything. It is simple manners that a gentleman offers a lady. Now, Yangdu does not need me or anyone else for that matter to stick up for her, but I do intend to speak my mind. It appears to me, and this could be just because it's almost 6 and i'm ready to go home, that a majority of your posts are stirring posts. You have been treated fairly here even if you kind of started out swimming up stream with the flow of things. There is no tunnel vision in this house that Uncle Bill built, but you cannot expect us to hold out tongues if something is said that burns our ears a bit. We are not cattle, but we are a group of friends that have wittnessed the hills and valleys in life together. What you have seen in your HI products and what I have seen in mine are two totally different things, friend. I'm sorry, but no number of posts is going to make that AK's handle any more flush. I find it kind of funny that a guy that is NOT happy with HI and says he will NOT buy another frequents the HI forum and then gets a little miffed when the rest of the regulars don't see his point of view. Once again, these are JMHO and i'm very sorry if I come off as grouchy. I don't have many passions in my life, but this outfit by Yangdu is way, way, way up on my list.

Mr. Rose, I'm glad you are starting to get to know your bilton a little better. I'm sorry to hear that it came to you a little less than perfect, but with a little work you'll have yourself a great EDC for you toughest chores. No go get her sharpened up and fitted with a new quick draw sheath. they're pretty easy to make:)

Jake
 
Mr. Hansen, while I agree that "sweeping things under the rug" is not productive for either a company or its customers, if you read the recent posts on this forum I think you'll find that the people here do anything but that. The Bolo handle troubles, the Museum Model problems, etc. have all been dealt with productively and in the open, and HI is the better for it.

By my way of thinking what Sarge said is right on the ball. Minor problems (scuff marks on sheaths, inproper heat treat, loose butt plates, etc.) that crop up from time to time can and should be dealt with in private, with Yangdu. Every member of this forum can attest to the unique level of customer service that she offers (as evidenced by her post in this very thread). Things that will benefit from being discussed publicly (such as the examples I mentioned above) can and should be mentioned on the forum. It's too bad that your first impression of HI was not a favorible one, but the simple fact is that out of the literally hundreds of HI khuks and knives that forumites have bought over the years very few have been of anything other than a superior quality of blade.
 
I'm really sorry for stirring up such debate! I would, and I guess should have contacted Yangdu directly. I am new to this forum and did not know. The small things I thought were wrong were easy to fix and I thought rather than mess with the whole replacement deal I would work with what I have. I have all faith in the product and in the high praise of HI and Yangdu. I was offered replacement. It was greatly appreciated it. I just chose not to sweat the small stuff. From now on I will contact Yangdu by e-mail. Sorry I brought it up on the forum.:o :o
 
you should not be sorry for bringing it up here. it not only is a learning experience for you, but for anyone else who reads it. if you had not posted, you and others would not have had the chance to learn from this exchange of wisdom.

we all were new here once & have made a faux pas or two along the way. we are all still learning.
 
I think that Sarge, Hondo.3, Jake, tinmaddog and kronckew all spoke very wisely. This is indicative of their ethos too. I also congratulate you boneaxe on your last post since it shows your sincerity.

It is really funny: when I started reading this thread as I read boneaxes’ first post what came to mind was exactly what Sarge quoted from that restaurant:
If you enjoyed the food and service, tell your friends
If you didn't, please tell me
signed: The Manager

I have had issues in the past with a Pen knife that I got. Although it was dull beyond belief, I thanked Yangdu for it and saw it as an opportunity to put in some elbow grease so that I bring it to my desirable level of sharpness. Now it is sharp, not as sharp as Daniel Koster could have made it but still it can do a descent job. On another occasion, I received an expensive knife that I was waiting for about 5 months from another manufacturer that did not have the features I had asked for. I contacted the manufacturer in private and let him know about it. He was fast to respond that he felt sorry about it and offered me a discount against future purchases while indicating that if that wasn’t enough he would be willing to do more. I didn’t ask for anything else since I saw his willingness and honesty to accept the mistake.
I am not saying all these to boast, just to show that I have had some not so pleasant occurrences too.

All these cutting tools that we buy from HI are hand made without any scientific tools and variances / imperfections should be expected. However, this is also part of their uniquness.
On the flip side of the coin, things that would benefit the people that frequent Bladeforums (for instance, the Bolo handle troubles, the Museum Model problems) should be, and as matter of fact are, discussed openly.

Regarding Yangdu, whom BTW I have met in person, there is only one thing I can say about her: she is a LADY in the true sense of the word. That includes an honest person, as well as, a business woman who knows how to build long terms relationships. It’s no accident that there are so many people who make repetitive purchases from her. She doesn’t need me to stand up for her, but what’s right is right. I wish there were more people like her. This world would have been a better place.

Boneaxe, like kronckew said, don’t feel sorry for bringing it up here…we are all still learning and the way I see it, this is a good thing.

Take care,

George
 
Don't sweat it, Boneaxe:) It's not a big deal at all. I'm very aware of what my own foot tastes like...and it's been for faux pas well above and beyond anything in this thread;)

We're glad to have you aboard.:D
Jake
 
boneaxe, don't worry about it. There's a learning curve for everything, and it's really not that big a deal. Mostly I (and I think the others as well) were responding to KK. No big deal, and now you know that Yangdu will deal with any problems you have, and fast.
 
I just want to reiterate what the forumites have said:
I'm not in good health so I don't post much on the forum but I do read what people have to say about their khukuris and HI. I have most of their knives, if not all, and I have always found them to be second to none. Yangdu is the loveliest, most obliging lady anybody could hope to do business with. If you have any problems, always contact her first. It's the courteous thing to do. Don't blast it all over the forum first!
Andreas
 
Great bunch of folks here. If we are judged by the virtues of our friends, then truly I fear no man's judgement, and neither should any of you. Stick around Boneaxe, there's lots to learn here. I learn stuff all the time. If you felt that any of my comments were directed toward you personally, I truly do apologize. I learned as an NCO and 1st Sgt to attack actions and attitudes, not people. The only thing people learn by being put down is resentment, and that benefits no one.
If I haven't done so previously, let me take this opportunity to welcome you aboard.

Sarge
 
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