Need help with user group

Aldo needs help changing his platinum membership to Knifemaker/Craftsman/Service Provider so he can sell in The Exchange.
 
Edit

What you need to do is purchase a dealer membership first. Then start a thread here in the tech-support section asking for your platinum membership to be prorated to extend your dealer membership at the same monthly rate.
 
I walked him through that and all it shows to him is registered and platinum. He tried to open a thread in The Exchange, and there was no option to start a new thread.

OK, He has made himself a dealer now.
 
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