I bought a black Matriarch 2 off Amazon.ca. It arrived with a small piece broken off the tip, and what looked to me like coating wear on one side of the serrations. Excuse the out-of-focus coating pic, as it's a crop from the tip pic. I took a shot side by side with my older Matriarch on the right with a mostly intact tip:
https://www.dropbox.com/s/tnn68yhgeexzs2y/tip.jpg?dl=0
https://www.dropbox.com/s/d1uc3oyiolbqstn/serrations.JPG?dl=0
To me, the way the coating is worn off at the tip of the serrations looks like someone has used the knife. The seller said, "The colour 'wear' on the back of the serrations is completely normal for this model and is to be expected. As for the photo of the tip, it is not very clear what we are looking at so it is tough to comment without inspecting the unit in person."
What are your thoughts? Is some coating wear on the serrations fresh out of the box normal for black Matriarchs (and why would this be model-specific?), or am I being fed a line? I'm sending it back anyway because of the tip, but I'm curious about the coatings.
Thanks,
Chris
https://www.dropbox.com/s/tnn68yhgeexzs2y/tip.jpg?dl=0
https://www.dropbox.com/s/d1uc3oyiolbqstn/serrations.JPG?dl=0
To me, the way the coating is worn off at the tip of the serrations looks like someone has used the knife. The seller said, "The colour 'wear' on the back of the serrations is completely normal for this model and is to be expected. As for the photo of the tip, it is not very clear what we are looking at so it is tough to comment without inspecting the unit in person."
What are your thoughts? Is some coating wear on the serrations fresh out of the box normal for black Matriarchs (and why would this be model-specific?), or am I being fed a line? I'm sending it back anyway because of the tip, but I'm curious about the coatings.
Thanks,
Chris
Last edited: