New Boker Plus Vox - Pivot Screw Stripped After Single Adjustment Out of Box

[TruAblePup]

Hi Guys,

Just got a new New Boker Plus F3.

I like the knife, but as soon as I opened it and tried to use the Boker provided Allen Key to adjust the pivot, it stripped immediately, as if it was already stripped to some extent. Is there a way I can buy an after-market screw of the same size? I emailed Boker right away to ask for this, but after reading their policy in things like this, I doubt they will send me a new pivot screw.

Any suggestions?

Thanks,

 

[Lockpick88]

Talk to Jann and explain she will send you a new one.

 

[TruAblePup]

Thank you, who is Jann? Is this someone I can call at Boker?

 

[Lockpick88]

Yes she is the warranty department haha