So I just purchased a Case pen (81090). (non BF Dealer link removed)
It is a nice little knife and I like it. But - getting the pen blade out is next to impossible for me. I need to use a metallic object in the nail groove to open it. Can't open it with my fingers or thumb.
It appears that the pen is rubbing up against the clip point when it closes and the amount of friction is difficult to overcome when using only your thumb. I have tried working in Remoil with about 50 open/close cycles. Slight improvement but still unable to use just my thumb.
So I was thinking of sending it back for repair, but the cost of shipping etc make me wonder if I should just try to fix it myself. The problem is I have no idea how I would go about it but am willing to give it a shot. So I decided to ask the experts. Given the wealth of traditional folding knife knowledge and more specifically Case pen knife know how,, I was hoping someone could discuss a course of action.
I am not committed to fixing it myself, but if it is a relatively simple procedure it just makes sense to do it. I know next to nothing about building and disassembling slip joints - but find myself starting to collect them. I thought it would be a good idea
to learn about maintaining these sweet little folders. On the other hand I don't want to void the manufacturers warranty if aligning the blades is something better left to the experienced hands at Case.
So - suggestions more than welcome.
Thanks.
:thumbup:
Update #1 - 10/6. Sending the knife back to dealer as it has shown no improvement. In fact the blade seems even harder to open after many open close cycles and some oil. The dealer offered an exchange or refund. I told them please exchange if you have one that works. Otherwise refund. Will be in the mail first thing tomorrow morning. Dealer is paying return postage.
Update #2 - 11/13. Just got an email saying the vendor sent out a knife. No word on whether it is the same knife, a different (that actually opens) or what. This is the first notification that I have got from the vendor and they have explained nothing. Zero. Nada. Zip. But hey, they are sending a knife. They just didn't say what knife. USPS delivery from Oregon to MA takes about 5-7 business days. Will update when the knife arrives.
Update #3 - 11/18. USPS just delivered my replacement. The pen blade opens and closes easily, and the knife has an acceptable or better fit and finish. Goes to show that bad stuff gets out the door at Case once in a while. But the vendor rectified the situation in an agreeable and timely manner. It all worked out.
Thanks to everyone for your advice.
It is a nice little knife and I like it. But - getting the pen blade out is next to impossible for me. I need to use a metallic object in the nail groove to open it. Can't open it with my fingers or thumb.
It appears that the pen is rubbing up against the clip point when it closes and the amount of friction is difficult to overcome when using only your thumb. I have tried working in Remoil with about 50 open/close cycles. Slight improvement but still unable to use just my thumb.
So I was thinking of sending it back for repair, but the cost of shipping etc make me wonder if I should just try to fix it myself. The problem is I have no idea how I would go about it but am willing to give it a shot. So I decided to ask the experts. Given the wealth of traditional folding knife knowledge and more specifically Case pen knife know how,, I was hoping someone could discuss a course of action.
I am not committed to fixing it myself, but if it is a relatively simple procedure it just makes sense to do it. I know next to nothing about building and disassembling slip joints - but find myself starting to collect them. I thought it would be a good idea
So - suggestions more than welcome.
Thanks.
:thumbup:
Update #1 - 10/6. Sending the knife back to dealer as it has shown no improvement. In fact the blade seems even harder to open after many open close cycles and some oil. The dealer offered an exchange or refund. I told them please exchange if you have one that works. Otherwise refund. Will be in the mail first thing tomorrow morning. Dealer is paying return postage.
Update #2 - 11/13. Just got an email saying the vendor sent out a knife. No word on whether it is the same knife, a different (that actually opens) or what. This is the first notification that I have got from the vendor and they have explained nothing. Zero. Nada. Zip. But hey, they are sending a knife. They just didn't say what knife. USPS delivery from Oregon to MA takes about 5-7 business days. Will update when the knife arrives.
Update #3 - 11/18. USPS just delivered my replacement. The pen blade opens and closes easily, and the knife has an acceptable or better fit and finish. Goes to show that bad stuff gets out the door at Case once in a while. But the vendor rectified the situation in an agreeable and timely manner. It all worked out.
Thanks to everyone for your advice.
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