New Charge TTi Questions

H

HKBM45

Joined
May 29, 2008
Messages
247
I finally decided to pony up for a decent multi-tool, and knifeworks' Charge TTi with leather sheath and 40 piece bit kit for $110 seemed the best deal. But Im a bit underwhelmed.

- The tool is loose when in the closed position. I can flop it around. Not to the all the way open position, but it doesnt hold itself closed really at all.
- The knife has a very noticeable bur on the edge.
- The "leather" sheath is not really leather at all, but rather a nylon sheath with a leather flap.

Is this typical of everyone's experiences with this tool? Am I being too picky, or did I get a lemon?

Thanks for any help.
 
My Charge TTi is firmly constructed and the blade has no burr. I think it is possible you got a lemon. I hear Leatherman's warranty is top notch. You should contact them ASAP.

I cannot comment on the sheath as I do not own one.

John
 
I would send it back with a copy of your receipt and a list of the issues, most likely they will send you another one.
 
HKBM45 said:
The tool is loose when in the closed position. I can flop it around. Not to the all the way open position, but it doesnt hold itself closed really at all.
- The knife has a very noticeable bur on the edge.
- The "leather" sheath is not really leather at all, but rather a nylon sheath with a leather flap.

Is this typical of everyone's experiences with this tool? Am I being too picky, or did I get a lemon?
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No, you're not being too picky. Mine is rock solid, no looseness of any kind. No burs. You might be able to fix both problems yourself, but since I can't see them it's hard to tell. Certainly no real reason you should have to "fix" a new item, except maybe to avoid shipping hassles and expense.

The sheath may not be what you expected, but I find it to be a pretty decent design. Leatherman's full leather sheaths are a mixed bag of late, some are fairly poor quality. The leather/nylon seems, to me, to be more funtional.

Either Leatherman or KW will take care of you. You're choice who you want to contact. Roger and his ladies at KW are great folks, but Leatherman also stands behind their products.
 
Thanks everybody for the assistance. I guess I will be sending this back. I think I'm going to go through the warranty department at Leatherman, since this really shouldn't be Knifeworks' problem.

Thanks again for all the replies.
 
Don't go with Leatherman's warranty. They will send you back a refurbished tool and you bought a new one. I'd contact knifeworks and they will take care of you. Plus, knifeworks will process the request sooner then warranty I'm sure.
 
Nikkogi said:
Don't go with Leatherman's warranty. They will send you back a refurbished tool and you bought a new one. I'd contact knifeworks and they will take care of you. Plus, knifeworks will process the request sooner then warranty I'm sure.
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Really? Thats good to know.

I agree KW WILL take care of it rapidly, great folks.

As an aside to the OP, it often is a good idea to politely ask the vendor to inspect the item before sending it (though I would not have thought it necessary on a Ti). Most are happy to do, it saves them and you hassle.
I don't think any vendor routinely inpects prior to shipment and at some places the person taking your order is totally seperate from the person pulling it. But at many its the same person doing both jobs....Knifeworks and New Graham come to mind.
 
JohnDoeSlo said:
My Charge TTi is firmly constructed and the blade has no burr. I think it is possible you got a lemon. I hear Leatherman's warranty is top notch. You should contact them ASAP.

I cannot comment on the sheath as I do not own one.

John
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+1. My Charge TTi is very stout. My sheath is leather with elastic on the sides. Good luck. Let us know.
 
Nikkogi said:
Don't go with Leatherman's warranty. They will send you back a refurbished tool and you bought a new one. I'd contact knifeworks and they will take care of you. Plus, knifeworks will process the request sooner then warranty I'm sure.
Click to expand...

Yeah, a refurbished replacement just would not do. If they just fix it up and send it back that would be fine, but Im definitely not gonna accept someone else's refurbished one.

Thanks for the warning on that. I am waiting on an email from Leatherman, and I will be sure to ask about the refurbished option. Id rather Leatherman eat the time and effort of getting me a new one rather than knifeworks, but I will see what they say.
 
HKBM45 said:
Yeah, a refurbished replacement just would not do. If they just fix it up and send it back that would be fine, but Im definitely not gonna accept someone else's refurbished one.

Thanks for the warning on that. I am waiting on an email from Leatherman, and I will be sure to ask about the refurbished option. Id rather Leatherman eat the time and effort of getting me a new one rather than knifeworks, but I will see what they say.
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Usually, a multitool as you described could appear to Leatherman Warranty as a used item with some wear, which they would either fix, replace with a refurb or, if you are lucky, with new. But if you document it was bought new, I believe Leatherman would replace it with a new one. Here's hoping that's what they do.
 
I've bought LOTS of Leathermans and many have a burr on the edge of the blade and many are too loose or too tight on one side or the other or both. A few passes on the Sharpmaker usually takes care of the burr and gets the blade way sharper than even a proper factory edge would be from Leatherman anyway. As far as the looseness, if you plan on owning a few Leathermans, or using yours quite a bit, just get a couple security 6 point Torx bits and a little tube of removable loc tite at your local hardware store so you can adjust your tool for tightness anytime you want. I find that Leatherman makes excellent tools, but they are mass produced in a hurry, and if you want them to be perfect, you are going to have to do some minor tweaking yourself most times. Swisstools are probably better in this regard overall, but I've found sometimes their serrated blades are not super sharp right off so you better own a sharpmaker and know how to use it on serrated edges, which is no biggie.
 
I love my Charge TTi...solid as a tank. Although the case is not totally leather I found it to be very useful as I store 2 spare C123A for my Surefire LX2 in the two little pouches on the sides of the case
 
Well... I sent them my Charge Ti wich I bought 2004 and had gone very sloppy and dull over the time, and they returned a new Charge TTi in a tin box and a t-shirt!! Now that´s what I call good service!
The Charge TTi must be the king of the multitools!!!
 
I just had to share this. I was out hunting this weekend (it was a nice and COLD Canadian winter I might add!!) and it was the last hunt of the season and I had passed up 3 whitetails already. So I shot the first whitetail I saw and it was a doe. Anyways, I was carrying two LM Charge TTi's and so I used the one I had just sharpened. (I used the S30V blade). After an hour, I had field dressed and quartered my deer (including cutting right through the ENTIRE breast bone) and when I got back to work this morning I wanted to see how my blade fared...and it was able to push cut through paper!!!!!!!! I was totally impressed!!!!! Excellent blade!!
 
what are the minor tweaking you've get? i'm ordered a charge tti and it should be coming this month. found many good talks about leathermans, well they're the pioneer of the multitools!
 
Marlinaholic said:
I've bought LOTS of Leathermans and many have a burr on the edge of the blade and many are too loose or too tight on one side or the other or both. A few passes on the Sharpmaker usually takes care of the burr and gets the blade way sharper than even a proper factory edge would be from Leatherman anyway. As far as the looseness, if you plan on owning a few Leathermans, or using yours quite a bit, just get a couple security 6 point Torx bits and a little tube of removable loc tite at your local hardware store so you can adjust your tool for tightness anytime you want. I find that Leatherman makes excellent tools, but they are mass produced in a hurry, and if you want them to be perfect, you are going to have to do some minor tweaking yourself most times. Swisstools are probably better in this regard overall, but I've found sometimes their serrated blades are not super sharp right off so you better own a sharpmaker and know how to use it on serrated edges, which is no biggie.
Click to expand...
well said :thumbup:
 
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