New custom is dull - definitely a downer

Z

zippin44

Joined
Aug 13, 2007
Messages
807
Won't mention the name, but just received a small fixed blade that I will use as an edc, and it's dull. Very disappointing. That's just something a custom maker absolutely cannot let happen. It's the first custom I bought that is dull. I'd really like to tell the maker I wasn't happy, but I just don't feel comfortable. Plus, I don't want to go through the time and hassle to send it back.

Note: edits made after posting to correct typos
 
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zippin44 said:
Won't mention the name, but just received a small fixed blade that I will use as an edc, and it's dull. Very disappointing. That's just something a custom maker absolutely cannot let happen. It's the first custom I bought that is dull. I'd really like to tell the maker I wasn't happy, but I just don't feel comfortable. Plus, I don't want to go through the time and hassle to send it back.

Edit: Just realized I spelled custom wrong but can't edit the title - guess I was more flustered than I thought!
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You can edit the title, I think it takes a day or so before the option is available.

You do need to let the maker know, otherwise he won't know what he did wrong, and this post would have then been rendered pointless, other than giving you a public place to vent.

As far as sharpening it, try your hand at it yourself with a sharpmaker or similar.

Best Regards,

STeven Garsson
 
I make knives, and I make sure they are hair whittling sharp before I sell. I would contact the maker, even tho you don't wanna it will fix the problem. At least bring it to his attention, maybe he got busy and skipped some steps? Who knows... but if its a reputable maker, they will take care of you.
 
Thanks for the suggestions guys. Will have to decide which way to go. Even though the blade is FFG, it's a little thick. I could convex it myself, but it would be some work. Plus the knife is etched, so it will get all scratched up in the process.
 
Jastab said:
but if its a reputable maker, they will take care of you.
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Zippin44,

You really should let the maker know to resolve the issue.
It could have slipped his mind, any number of things.

Doug
 
Definitely contact the maker, he'll make it right. A while back I was talking with a very well known maker and he told me about delivering a knife at a show. The buyer came back a while later and told him the knife wasn't sharpened, the maker was embarrassed said he'd take it and mail it back. Collector told him "No thanks, I want the only unsharpened knife you ever sold." Can happen to anyone.
 
personally...I think that's super lame. SUPER lame. I can understand forgetting something like that getting a bunch of knives ready for a show... maybe. But really, for a knifemaker to forget to sharpen a knife is like a gas station attendent forgetting to put gas in your car, (probably not the best analogy, but it's all I got :) )

I wouldn't get all bitchy about it, but you have every right to expect that the maker put a proper edge on your knife AND cover shipping both ways. If you bring it to his/her attention and that's not offered, then you might want to look elsewhere next time you buy a custom knife.
 
Drives me nuts when I buy a used knife and its dull, let alone a new custom knife. You should definitely reach out to the maker.
 
The maker probably just forgo, it happens. I would most definitely let him know and send it back.
He should give you the best sharpening job he's ever done pay expedited shipping both way.
 
zippin44 said:
It's the first custom I bought that is dull. I'd really like to tell the maker I wasn't happy, but I just don't feel comfortable. Plus, I don't want to go through the time and hassle to send it back.
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Hey, if you do nothing about, look at it this way - you'll never hafta worry about cutting yourself.:)
 
zippin44 said:
Thanks for the suggestions guys. Will have to decide which way to go. Even though the blade is FFG, it's a little thick. I could convex it myself, but it would be some work. Plus the knife is etched, so it will get all scratched up in the process.
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Sounds like you have two issues. The main one being edge geometry is too thick, the dull edge is secondary. I appreciate you are in a difficult position, but the maker needs to be given this information so he can rectify the problem. You may be doing him a favour.
 
I have had it happen. Paid to ship it back. The post office lost it. I got lucky and they found it 45 days later. Reshipped and when I got it back it was still dull without any of the corrections I asked for. I had to send it to another maker and shell out another $85 total to have him polish a turd. I now have a working knife after a $400 total investment. Some days I can barely look at it.
 
Del Raso Knives said:
Sounds like you have two issues. The main one being edge geometry is too thick, the dull edge is secondary. I appreciate you are in a difficult position, but the maker needs to be given this information so he can rectify the problem. You may be doing him a favour.
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You are spot on. I'm going to get the micrometer out and compare the near edge thickness to some other knives of similar size. And then decide what comes next.
 
RWT said:
I have had it happen. Paid to ship it back. The post office lost it. I got lucky and they found it 45 days later. Reshipped and when I got it back it was still dull without any of the corrections I asked for. I had to send it to another maker and shell out another $85 total to have him polish a turd. I now have a working knife after a $400 total investment. Some days I can barely look at it.
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Geesh, sorry to hear that!
 
Zippin,

As a maker myself, I can tell you that I would definately want to know if one of my knives was sent out dull. I would just let them know about it and they should fix it no problem.

-Adam
 
Letting us know and not the knife maker is pretty pointless, IMO. There's nothing we can do for you about the issue that you don't already know.

Let the knife maker know for his/her future reference and maybe they will surprise you with a partial discount or something.

Otherwise, what's the point of this thread other than venting?

:o
 
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