Sharpmaker stones are set at specific angles. It's quite possible that your knife doesn't yet have those same angles. If so, 20-60 strokes on the medium stones might not remove enough metal to match those angles yet. Until the angles do match, there is no sharpening happening to the edge, only rubbing above it. Once the angles DO match, then 20-30 strokes per side on 440 steel will result in a very nice edge, and the Sharpmaker is a good tool for maintaining your knife. But first you gotta do the grunt work... Sit down with the medium stone and start scrubbing. Don't bother switching sides. (Actually, many Sharpmaker users purchase the diamond stones for this as it turns it into a 5-10 minute job instead of 30 minutes.) Coat the bevel (only) with a black marker. Keep the blade vertical, and don't use much pressure at all. Once the angles match, the stone will remove that marker letting you know that it's time to switch to the other side. Once you have matched the angles, do your 20-30 switching strokes, then move to the fine stone for another set of 20-30. You should wind up with the edge you wanted.
Stitchawl