Sent my 110 in for reblade and spa treatment just came back it looks great. There wasn't a bill in box and just chatted with Buck on website was told no bill. Great customer service as broken blade was my fault they knew this. So do I say thank you and be appreciative or send them money anyway or make contribution to a knife group. Fred.
-
The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
No bill
- Thread starter FAH61
- Start date
I like it :thumbup: taking care of them in return, good carma.
David Martin
Moderator
- Joined
- Apr 7, 2008
- Messages
- 19,520
Fred, a similar incident happened to me. I sent in a 105 which had a broke blade. A dumb move by my nephew while field dressing a buck. I was not present when he did it but I heard about it and he admitted to it. So, I took the knife and sent it in to Buck. After examining it, they sent me a new knife with a letter, thanking me for being a Buck customer. Also, in the package was a check signed by Chuck Buck, paying me for the cost of shipping the knife to them. I thought about it for a day or two and decided 'NO'. This is not right. So, I sat down and wrote Buck a letter about this incident. Explaining how I suspected my nephew abused the knife during use and included a check for the knife. Thanking them for being a good American company. In return I received a letter from Chuck Buck thanking me for this. I still have the letter and check. I never deposited it. I write this just to give you some ideas on how to handle this matter. DM
I have never had to send anything in to Buck (very surprising). However, stories like these are very common. It is a great company. I remember in the old days every knife came with a testimony about Jesus Christ and that said a lot about the good values of the company. I guess they still have them.
I do want to encourage the OP to send a thank you letter. That kind of stuff is really appreciated by folks working on the floor of the factory (not to mention the Buck family).
I do want to encourage the OP to send a thank you letter. That kind of stuff is really appreciated by folks working on the floor of the factory (not to mention the Buck family).
