No option to change usergroup to Gold, ended up paying twice

[Cambertree]

Hi,
I paid for a Gold membership on 30th August (Paypal transaction: 0FB65932Y7662825R).
There was no option to change my usergroup, so I left it, checked again later, still no option, so I figured maybe my previous subscription had to expire first.

A few days later after the expiry of my old membership I obviously had reverted to a registered user as ads started appearing. I had a quick flick through my emails to see if I got a payment confirmation, and as there wasn't one, I figured I must have goofed somehow.

I paid again - everything went fine this time. While I was logged into Paypal I thought I'd check my payment summaries and I have paid twice.

Could you please check on your end to see if a double payment's gone through for me, and if so organise a refund?

Thanks, sorry about the stuff up.

 

[Cambertree]

I posted a thread here almost a week ago regarding a double payment I made for a Gold membership subscription.

I asked if the second payment could be refunded.

I have received no reply addressing my query, or been advised whether I need to supply more information or address my question elsewhere to have the matter resolved.

The thread has been locked, so I cannot bump it or add information.

The PP transaction numbers are:

0FB65932Y7662825R
9CC64104EP470751T

Could someone address this please?

The original thread is here.

http://www.bladeforums.com/forums/s...hange-usergroup-to-Gold-ended-up-paying-twice

 

[rycen]

Opened and merged.

Only the owner handles payments so keep this thread bumped every few days.

 

[Cambertree]

Ok thanks Rycen, I'll do that.

 

[Spark]

Refunded.