no payment hash found

If you could tell us where the hash was found, we could investigate. It might take a while............
 
Do you have cookies and javascript enabled when you are attempting to place the order? What browser are you using?
 
I got the same thing when I renewed my gold.I redid the order and it went through but my card was charged twice.I called my bank and had them take off the first order from my card.
 
Where are you from?

If you're not from the US, this could be why you can't upgrade by here.
 
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