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Karda

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Auntie Yangdu is up and running again! Back to Business as usual....

Thank You for being Patient! Your understanding is much appreciated!
 
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Thanks for the heads up! If I lived closer, I'd offer to help. Good luck!
 
I have just e mailed Auntie about an order issue and stumbled on this thead.
I am very ashamed of this. The thing is, I've just ordered via online shop a 21" Chitlangi. I was so happy about it that I didn't noticed that I had put a 20" sirupati on the basket the day before yesterday to simulate shipping costs, and, to my surprise, I ordered both khukuris by accident. I can only pay for one at the moment, my financials are on the thin side.

I am screwed? Is there a way to un-do orders so I can properly place the order of the 21" Chit?
Since Auntie is offline, I dont really know if this is a good or bad thing.

Sorry for being such a pain in the neck.
Thanks for your time.
 
I would suggest calling her if your card got charged, if not then emailing her about the issue would probably be fine. Aunti Yangdu is very easy to work with, and she always does right by her customers. She's earned my loyalty many times over in only the 6 months or so that I've been a customer.

As a side note, I've found that it's actually better to contact Yangdu directly when making orders than using the website. She can tell you what she has in stock and send pictures/specs of the actual items instead of the standards website photo. Since each HI knife is unique, seeing the actual knife can help you decide.
 
She won't even know about it until she gets her computer fixed, Naranjazo.
Send another email to explain, but you may also just want to give her a call. If she doesnt pick up leave a message with your number.
Her digits are on the website.
 
Since I live in South America, i'll wait for after lunch time in reno, and make sure to give Auntie a call.
Thanks guys, you are the best!!!
 
Naranjazo said:
Since I live in South America, i'll wait for after lunch time in reno, and make sure to give Auntie a call.
Thanks guys, you are the best!!!
Click to expand...

Sorry i hadnt looked at your location!
If you'd rather, i can save you the International toll call fees and call her for you.
Please send me an email to the address in my sig with the order number of the one you want to keep and the one you don't and we'll get this taken care of.
 
Auntie is up and running again.....in case some of you havent noticed. ;) :o
Back in business. Please be patient and she will be responding to your emails as she gets to them.
Thank you all for your patience and understanding!
 
Now that she is back online can you lock or remove this thread? It's no longer relevant.
 
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