Open Letter to Jerry Busse

Joined
Feb 6, 2006
Messages
3,007
Mr. Busse:

I have been meaning to shoot you an email for months now and just haven’t had a chance. I think now that I will just post it here for all to see instead. I thought a positive post would be a good step in light of some of the negativity that has been swirling around various forums the past week or so…

I just wanted to say THANKS for the top notch service that I always get when I deal with you and your employees, and for the quality knives that you and your staff produce.

I put on a “1000th Post Contest” awhile back and one of your staff (Amy-0) threw a custom made Cheesecake into the prize package, and followed up on her promise by express delivering a Key Lime Amy-0-Cake to the winner. Whenever I shoot an email to you or Garth or Amy, I get a response in fairly short order. I can’t say that about many of the other companies that I deal with.

I started out with my knife fanaticism researching World War II knives inherited from my father, and found that he only collected the best. He inherited some of those knives from his father and added to them, continuing to add knives from quality makers of the Vietnam and Desert Storm eras such as Ek, Randall, etc. He continued to add military issue and other hard-use knives like Chris Reeve to the mix. I wanted to pass on the tradition and be able to hand off his collection together with my additions to the next generation. Your knives are now part of the tradition. This came after much research, physical use, and input from folks in this forum and at knife shows.

The folks that collect and use your knives are some of the most rational, if not somewhat fanatical (is there such a thing as a rational fanatic?) folks that I have seen. They’re helpful, knowledgeable, and collectively remind me of the attitude and personality that I remember my dad having. They put up with a lot of abuse from the haters, but never seem to be hateful or abusive in return (sometimes they’re whiney – but the only way to combat a whiner is with a whine…it’s all whiners can relate to). It’s amazing to see the number of people that question Busse knives and the motives of Jerry Busse and Skunk and their “mysterious” business model, but more amazing to see how you and the majority of Busse followers respond – usually courteously, and with a polite invitation to check a knife out and see for themselves. I hardly ever see insults fly unless the offender is a serious TROLL.

Keep it up Jerry, and don’t change a thing! :thumbup:

Thanks,
CSK
 
That was very nice!

Civil, mostly grammatical, well thought out. I particularly liked the part about the key-lime cheesecake.

It's even possible he WASN'T sucking up. (Although that's ALWAYS a good tactic for a Hog or Piglet...and therefore always acceptable.)

A nice change from some of the Threads swirling around the Forums for the last few days.:D

Thank you, sir. It doesn't matter, but I agree.

EDIT: After further thought, I think a bottle of JW Blue and maybe a Cohiba would work better than the letter...
 
isn't this a little off topic. I mean isn't this a knife forum, huh?

Cobalt for Busse Sale Forum Moderator

EDITED FOR THE USUAL REASONS....
 
Great letter!

A widespread sentiment, I think. :thumbup: :thumbup:
 
Well said Cstorr!!! Thanks you! :thumbup:

And I totally agree!!! What you guys and gals are doing is GREAT stuff... congrats and please... don't change a thing! :thumbup: :thumbup: :)
 
1rst whine is free right. I would have to say ditto on the letter. I bought my first Busse (basic 9 smooth coat) around 2000 I would guess. Groove Master in about 02. I am now back buying them several years later and spending a lot of time on this forum. I find the Busse staff to be most polite and helpful when contacted, the forum members are extremely giving of info and knowledge, and the Busse customer service is second to none. Way to go!!! Enjoy the snow..
 
Good letter, I'm sure most who've spent some time here, or dealt with BC or the company store share those sentiments.



.... and I know my Amy-0 cheesecake rocked !!!!
 
Can't add to the sentiments other than I agree. Good honest letter.:) After all the incoming of the last few days a nice note is such a great change of pace.... No more snow, no more snow....:grumpy:
 
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