Ordered Busse, no response....

J

jim1000

Joined
Jul 23, 2004
Messages
39
Jerry,

On 12/19 I ordered a Busse steel heart over Busse web site.
No response yet.
Last week I called and left voice message, and left email inquiring on status, if they got the order.
No response.


No I don't expect to necessarily see it soon but this pretty much sucks, wondering if the order was received.

Would like to check into custom handle too (tiger stripe).
 
Jim,

This is the type of automatic response you should have received:

Thank you for your order. The following order was placed:
Order Number : 123456
Placed : 10/23/2004 20:00:53 EDT

"Shipping and Billing info"

"Order details"

I don't think we"ll see hardware for at least another month or two. :D
 
jim1000 said:
Jerry,

On 12/19 I ordered a Busse steel heart over Busse web site.
No response yet.
Last week I called and left voice message, and left email inquiring on status, if they got the order.
No response.


No I don't expect to necessarily see it soon but this pretty much sucks, wondering if the order was received.

Would like to check into custom handle too (tiger stripe).
Click to expand...


Jim you mention that the order was placed on 12/19? The holidays may be contributing to the delay....don't worry they always take care of their customers.
 
Yes, with the extravaganza, Christmas, and vacations, somewhat slower responses should be reasonably expected. :cool: :cool:
 
Jim,
Have no fear! The people at Busse are very nice. They will get you taken care of. I have ordered many knives from them.

BTW, congratulations on the Steel Heart order. You're going to love it, whenever it comes in. It will be worth the wait, trust me.
 
Jim,

Just back from my national Christmas tour. . . . .email me directly at jerry@bussecombat.com and I will take care of you.

Sorry for the delay in responding but I gave lots of folks, lots of time off for the holidays. :D

Thanks,

Jerry
 
I KNOW Busse is a great company, just wondering what the status is, Jerry I will email you, Thanks

Just super excited to get the best knife on the planet. :D
 
Well I have gotten this 3 times now. Still do not know if you have gotten my order. And I want to know if I can change the handle to tigerstipe, and I need to change my address.

I also want to know how much the Force One cost and if it can be done with plain spine.



Thank you for your recent email to Busse Combat Knife Co.
It has been received and is currently being processed.
A Busse Combat representative will respond to your inquiry
or comment as soon as possible.

Thank you
 
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