Outstanding service from CRK

[Novadak]

Just wanted to thank Chris Reeve Knives for their outstanding customer service. I wrote in asking about a small concern I was having with my sebenza -- Bridget asked me to send the knife in for a checkup. They ended up replacing the lock side slab -- but also resharpened and refinished the knife, and replaced the old-style clip with a new one. I got the knife back today and it looks like a brand-new sebbie! Total cost to me: nothing. Thanks again! You guys are truly a class act.

 

[Lenny]

Uh, what sort of problem did you have with the Sebenza?
Lenny

 

[SALTY]

Roger that on CRK CS. They really do care about their product, their customers and their reputation. I think it is Proverbs that say, "A good name is to be chosen over many riches."

The quote is not exact but I can look it up if anyone wants.