Paid for Gold membership but .....

[rebeltf]

Hey folks , hope you can help me out.
I paid for a Gold Membership but when I hit submit it said some like adress does not match card ?
I thought maybe it erorred out but didnt want to try it again in case it double charges me so..... What do I do ??
I havent recieved an email telling me anything yet , I'm at a loss for thought , hehe.
Thanks , Todd

 

[Mike G]

Sounds like the address you entered doesn't match the address your credit card company has on file. if this is the case, the automated system won't accept it.

You can try again, entering the exact same address that your credit card company has on file. Barring that, your only recourse is to call Spark at 1SKS during regular business hours. (Eastern time)

 

[rebeltf]

Doesnt make sense though , I dont have a problem with Paypal or any other transaction I have done over the internet.
I'll try again I guess , Thanks

 

[rebeltf]

Ok folks , I hate to be a pain in the ass here but this is dumb. Third try and same error about wrong address on card ? wth....
I use Paypal , Bidpay , I buy things from different sites weekly and never have this problem.
I want to upgrade my membership and help support BF but there is a problem and I dont know what the hell to do.
What scares me is I sincerely hope this thing isnt charging my card every time it has some error.
Please try to do something about this when you can , this is pretty frustrating.
If you need my email addy it is toddfries@comcast.net , you can even call my cell and we can try to work past this silliness.
Thanks...

 

[Cougar Allen]

Call Spark during business hours -- the phone number and hours are at the top of the page at www.1sks.com

This sounds like one of those things that take either days and days of emails or about one minute on the phone to straighten out.

 

[rebeltf]

Ok , I'll try that. Thanks !!

 

[Walking Man]

Take a look at your bill and type in every dot and capitalization EXACT.
It is an automated system, after all.