PC Computer / Email question

SharpByCoop

SharpByCoop

Enjoying the discussions
Knifemaker / Craftsman / Service Provider
Joined
Oct 8, 2001
Messages
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Guys,

I am on the road with a PC laptop (Dell Inspiron 525). It came with Vista and 'Windows Mail'. This program is fine for my short-term needs.

I have set up my email account(s) and can receive both of my emails from two different sources (My ISP and my website account). But, I cannot send.

In the Outgoing mail server box, my incoming server names don't work. I get this message when I try to send: 'No relaying allowed'

I am at a motel with WiFi. I don't know their ISP.

Anyone gone through this?

(I can access both through a website, but this program is easier.)

Thanks.

Coop
 
You need the outgoing mail server addresses for your own accounts, not the motel's mail server addresses. You should be able to get the addresses for your mail servers at the websites for whatever company does your e-mail. If you can access webmail from a website, the correct settings info is probably there under "customer service" or "FAQ" or a help link on the website.
 
Yeah, I deal with this all day at work. Even if not using wifi but using an aircard from your cell phone company, contact the providers of the 2 email accounts (isp and the web server of your site) and get their server addresses, just like jerrinfla mentioned.
 
In the Outgoing mail server box, my incoming server names don't work. I get this message when I try to send: 'No relaying allowed'
Click to expand...

There is a flaw in this statement.

Mail is separated into two protocols. pop3 which is the incoming mail server and smtp which is the outgoing mail server. Usually the server looks for pop3.<my_domain> to receive mail and smtp.<my_domain> to send mail. Occasionally, they use the same mail server name mail.<my_domain> for both, but this is unusual, and is only used where you have your own internet domain and you authenticate using your website address as the account name, plus your password, and then the generic mail.sharpbycoop.com for both pop3 incoming and smtp outgoing mail servers will work.

When you log on to the Internet with another ISP and try and send mail with your own domain, you are termed as a 'relay', you are trying to send your own mail via another ISP to which you have no account (normally). You can sometimes get over this by going into your mail properties and checking the box thay says 'My Server Requires Authentication', and then you check the box that says 'Use the same settings as my incoming server'. Most third party ISPs will accept this as you are using your own account details to send the mail, rather than using theirs.

Failing this, your domain hosting company will almost certainly give you a webmail interface using Internet Explorer, and you can send mail on this with no problems. If you go into Outlook Express Properties/Advanced, you can stipulate to leave a copy of mail on the server, so when you get home, you can download the messages.
 
I just ran into a similar situation when I reloaded my hard drive after a format. I could receive my mail from two different accounts, but I couldn't send using my e-mail client. I could send when I used the web-based server account. After pulling out what remained of my hair I discovered that the server was now requiring a different port setting. When I went into the outgoing advance set-up and put in the new port address, everything went smoothly.

Stitchawl
 
Hi Guys,

Good info. I did use the same settings that I use at home. I will look further into this tonight, and try. POrt settings? I didn't change that. Authenticate? Yup I tried that with the same settings checked and it didn't work. :(

Talk later. Gotta go.

Coop
 
See if your email providers allow secure SMTP (outgoing mail). You can usually send email from anywhere this way. You may be able to just change your outgoing port from 25 to 465 or 587. This may work with optonline.net, but I'm less sure about the sharpbycoop.com account (assuming that these are the two addresses you are talking about.) You can PM me if you need help with this.

Mike
 
SharpByCoop said:
Hi Guys,

Good info. I did use the same settings that I use at home. I will look further into this tonight, and try. POrt settings? I didn't change that. Authenticate? Yup I tried that with the same settings checked and it didn't work. :(

Talk later. Gotta go.

Coop
Click to expand...

As a sidenote, it's incredibly easy to make a typo when you are entering the pop and smtp server names. As far as checking "my server requires authentication", sometimes that needs to be checked. Other times checking it will stop you from being able to send mail. You'll likely stave off a really bad headache by getting the settings the server uses from the provider. ;)
 
If you have two email accounts; let's say email1@email1.com and email2@email2.com, then you might be trying to send from the account 1 through the account 2 SMTP server.

When send or reply to a message check to see what the account is, and what account it is trying to send through. I have had relaying errors before and this was what the problem was.

Sorry for the brief explanation, busy here at work.
 
Thanks guys,

Yes, I have resorted to the webmail accounts I have access to. I hoped it would be easy to get the in & out on the travel PC with the supplied program, but all the suggestions put forth were checked and then failed.

It's voodoo, I tell ya! :eek:

Thanks.

Coop
 
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