Pops Shipping

R

ricaga

Joined
Nov 3, 2021
Messages
15
Has anyone else noticed that pop's charges $22 for 5 belts, ridiculous pricing. Should be about $10 at most
 
They usually process a refund on part of their online shipping total after the order is confirmed and processed. I believe it has to do with how the online cart totals shipping vs what shipping actually costs when they process the order.
 
I shipped a flat rate box from NC to CA yesterday. It didn't have a pound of "stuff" in it. Over $17 postage. If I had 10 lb in it, $17 postage. Pops isn't charging $22, USPS is charging it.

The lesson is, fill your box. It's a flat rate or close to it. Add 5 belts, check postage. Add 5 more, check again. It won't be much different..
 
I have different "issues" with Pops..... But yes, for instance my last order
Started as $16.20 shipping....
But later turned into $11.59
 
When ordering from them I've always received a refund on the shipping. Must be a logistical/book keeping nightmare for them but I understand why they do it.
 
My problem with their shipping policy is the entire policy. If it gets lost, don’t contact us, contact the carrier. Pretty crappy business policy.
 
Dominick Maone said:
My problem with their shipping policy is the entire policy. If it gets lost, don’t contact us, contact the carrier. Pretty crappy business policy.
Click to expand...
Who lost the package? Pops has no ability to track down missing packages, and its the receiver that should be filing the claim.
 
ricaga said:
Has anyone else noticed that pop's charges $22 for 5 belts, ridiculous pricing. Should be about $10 at most
Click to expand...
How much is shipping from other vendors? They've always had great shipping prices and get stuff to me quickly. Like others have said, it costs as much to ship 25 belts as it does 5.
 
J. Hoffman said:
Who lost the package? Pops has no ability to track down missing packages, and its the receiver that should be filing the claim.
Click to expand...

I do believe most carriers still don't allow customers/receivers to file a claim for a missing delivery, but instead the responsibility is the shipper's to initiate the trace and/or claim.
Another telling point is, if you tell your credit card company you never received a purchase, the will back charge the vendor unless they can prove delivery.

Those things said, the first time I read Pop's "actual shipping" charge and then got a refund, I was surprised and delighted. Many vendors use this as a way to make a couple extra bux each transaction.
 
Last edited:
fitzo said:
I do believe most carriers still don't allow customers/receivers to file a claim for a missing delivery, but instead the responsibility is the shipper's to initiate the trace and/or claim.
Another telling point is, if you tell your credit card company you never received a purchase, the will back charge the vendor unless they can prove delivery.

Those things said, the first time I read Pop's "actual shipping" charge and then got a refund, I was surprised and delighted. Many vendors use this as a way to make a couple extra bux each transaction.
Click to expand...
My post office has told me it is the job of the person that didn't receive to file the claim.
 
J. Hoffman said:
My post office has told me it is the job of the person that didn't receive to file the claim.
Click to expand...

I'm getting too old. Things have changed. Used to be (so I thought, been told back when) only shippers could institute claims, but seems that's changed for not only the Fed but also the shipping services. My brief Google searches suggest either shipper or recipient may file claim for a lost package for USPS, UPS, FedEx.
 
Keith Nix said:
I'm not sure why someone would hold a supplier responsible because a carrier lost a package
Click to expand...
fitzo said:
I'm getting too old. Things have changed. Used to be (so I thought, been told back when) only shippers could institute claims, but seems that's changed for not only the Fed but also the shipping services. My brief Google searches suggest either shipper or recipient may file claim for a lost package for USPS, UPS, FedEx.
Click to expand...
They may say that but in practice that is not the reality.

We go through it occasionally and a couple times recently. Practical purposes the shipper must file the claim.
 
I have several businesses that do quite a bit of shipping, mostly through the USPS. If an item is lost, we as the seller/shipper always file the claim. We as the seller/shipper, are the person who paid the USPS and the person who printed the label. We as the seller/shipper are the customer of the USPS, not the recipient. Anyone can state that their policy is that they aren't liable for lost shipments, but the reality is that its just not enforcable. If I order and pay for an item, thats a business contract that isnt fulfilled until that item is marked as delivered at the address used when making the purchase. If I , as a seller/shipper, tried to say that "I'm not liable for lost shipments", my customers would laugh and simply file a chargeback with whatever payment method they used. Literally any merchant/credit card processor/payment app sides with the buyer if the package is never marked as delivered. That being said, I absolutely love Pops. They ship out out same day in most cases, are cheaper than any other supplier for most of their supplies, and I have received a shipping refund on every single order. I dont even look elsewhere anymore unless Pop's doesn't have what I need.
 
When you explain it like that it makes perfect sense
 
Horsewright said:
They may say that but in practice that is not the reality.

We go through it occasionally and a couple times recently. Practical purposes the shipper must file the claim.
Click to expand...

Thanks for a bit of boots-on-ground clarity, Dave!
 
fitzo said:
Thanks for a bit of boots-on-ground clarity, Dave!
Click to expand...
Ya bet!

Don't even get me started on one of our leather duffel bags, going to Norway, getting stuck in US Customs for months. Them denying they even have it or saw or stopped it. They even said it was probably stolen. But thats a different story.
 
You must log in or register to reply here.
Back
Top