Possible Refund/Prorate?

[McSoappy]

Hey guys,

I accidentally ordered the wrong membership level yesterday. I intended to buy the Gold membership and I only ordered the basic one. So I paid 10 dollars last night and 25 tonight.......is there any way I could get a refund of the 10 dollars back to the Mastercard used? If not, could you just extend my Gold Membership?

Thanks in advance for your help!

 

[C. STORR]

From the FAQ section:

Q: Can I upgrade my paying membership to a higher level?

A: Sure you can! Just purchase the new membership level that you'd like, then post a thread in Service & Support stating that you need your membership pro-rated. We'll cancel your old membership and pro-rate the remaining time onto the end of your new one.

 

[Mike G]

Now, go to your user CP ,and update your usergroup

 

[McSoappy]

From the FAQ section:

Q: Can I upgrade my paying membership to a higher level?

A: Sure you can! Just purchase the new membership level that you'd like, then post a thread in Service & Support stating that you need your membership pro-rated. We'll cancel your old membership and pro-rate the remaining time onto the end of your new one.

I read that. That's why this thread was started.

 

[McSoappy]

Now, go to your user CP ,and update your usergroup

Done and done!

 

[Spark]

Got you covered

 

[McSoappy]

Got you covered

Thanks.