print spooler woes

[knarfeng]

My wife has a no-name box running Windows XP home. She has an HP P1006 printer. Her printer frequently hangs up. She hits a print icon in any of several programs and the printer won't print. The printer popup says that the file is "printing". I try to delete the file and it just stays there and says it is printing. I start and stop the printing from the printer popup. No joy. I reboot the computer and no joy. unplug the printer then plug it in. No joy.

I found that by stopping the Windows spooler, then starting it again (in the "administrative tools") I get joy. (the printer prints the file.)

This happens frequently

Anybody got ideas as to why the spooler isn't talking to the printer until I give it a kick in the rump? And is there a way to fix it so it don't need the kick?

 

[w00d]

First I would check to see if updated drivers are available for the printer from HP. Other than that you may simply have to do what you are doing to make it work. Windows' print spooler is notoriously finicky.

Here's the driver page for the printer: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=3435684

 

[mikeal]

It looks like you are not alone...

http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1233182565703+28353475&threadId=1196758

 

[knarfeng]

COOL! I'll give it a try.

Thanks w00d!