Problems with 175?

J

Jeff O

Joined
Feb 29, 2000
Messages
495
I have had my 175 for about a week and I just realized that the lock is extremely weak. The lockup feels good until you push on the blade spine. The liner slips off of the tang, disengaging the lock. It is a good thing that my finger was not in the way when I discovered this flaw. Is anybody else having the same problem? Is this a design flaw? Or is my knife just defective? Aside from the fact the knife can be closed like an old pocket knife with a stiff spring, I think it is a great knife for everyday use.
 
JeffO,

I would suggest that you send the knife in for us to take a look at. It should not close up when a reasonable amount of pressure it exerted on the back of the blade.


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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
Anytime a knife uses the liner as the locking mechanism it is vulnerable to needing very tight tolerances in order for the lock to function/engage properly. Tolerance variations of less than .001" can have a huge impact on where the liner rests along the base of the blade creating a lock that is dependable or one that slips off the edge.

I echo Joe's comments that your knife is malfunctioning and we would love to get it out of circulation and get you a new one.

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CJ Buck
Buck Knives, Inc.
AKTI Member #PR00003


 
Thank you both for your replies, I really appreciate it. I will get in the mail as soon as I can. By the way, my custom from Pete's is of the highest quality. The fit and finish are perfect. Tell Dana to keep up the good work!

Thanks again,
Jeff
 
I received my new 175 in the mail about a week ago and I have to say that I am disappointed. It had been replaced (which I really appreciate), but the knife is not what I expected from buck. The blade grind is very poor. It is uneven on one side and the edge is ground deeper than the low points in the serrations. With this muck metal removed, I became concerned that the temper of the blade may have been "burned." To make things worse, it was not even very sharp.

Also, the blade rubs on the inside of the handle. This is not consistent though, depending on how the blade has been used or if the knife has banged on something, the blade may or may not rub. I think that if the diameter of the spacers between the blade, liner, and scale is increased (like on a CRKT Mirage), it might help straighten up the blade when it is closed and prevent it from rubbing on the scale, as a result of the pressure from the lock. I guess I'm just picky.

Have any improvements, such as I have described, been made to the Y2K models? If so, I will just have to buy another one when they become available. I guess for now I will have to carry my carbon fiber 182, which, by the way, has exceeded my expectations. The action is very smooth and the lockup is very solid. The CF looks great!

Jeff

 
Jeff,

It sounds like we missed the mark on your 175. The way you described the blade grind concerns me the most. I will have an audit conducted right away to make sure this is not happening across the board. I would guess that "one got through" that should not have. I hope you will give us the chance, once again, to make it right for you. Please send the knife to my attention and i will handle it personally.


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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
Thank you Mr. Houser. I have to say; I have never seen a company that is so devoted to making sure the customer is happy after the product has already been purchased. I guess that is one reason why Buck is the best. You have made a customer for life, and I will gladly offer my opinion to customers who are looking to buy a good knife, in the sporting goods store in which I work. Thanks again for personally taking care of my knife.

Jeff
 
Jeff,

Anytime!



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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
JeffO,
I wanted to let you know i recieved the two knives from you and they are being fixed as we speak. The 175 had a rather interesting blade. It is a total mystery because it is polished along the backbone. Another thing we found is that it had been sharpened on a stone and as you had pointed out, the plain edge portion was below the serrations, an item that would have gotten the knife rejected. Needless to say, the blade will be replaced.
I am hoping that the knives will be ready to ship back to you by the end of this week.

Hope you don't need to cut something in the meantime!



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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
I'm glad the package found its way to you. As for the mysterious polished backbone, well, I developed a thing for polishing the backbone of some knives after I received my 110 from Pete's custom knife shop. I polished it before I realized that it was going to be sent back again. I hope that did not void my warranty. As for the edge, 99% of the missing metal was removed by the factory. I touched it up with a stone because it was rounded and not very sharp. I did not remove very much metal; just enough to flatten it out a bit. From what I can remember, the original grind marks from the factory should still be slightly visible due to the fact that the edge was rounded and the stone is flat. I should have just left it the way it was and sent it back to you to check out, but I figured that I'd just fix up the edge some and use it.
I sent the 182 with hope that it might just need some adjusting to correct the lock situation after the way my coworker opened it so aggressively. I know it's a minor problem but I guess I'm picky. Just let me know what the charge is going to be. Once again, thank you. I can't say that enough.
 
Jeff0,

So, what do you charge to do that backbone polish? Everyone here that saw it liked it!
I will try to remember to have your new one polished as well.
On your 182, you were not being too picky, it should not do that.
There is no cost for either knife by the way.



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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
...a polished spine and everything?
smile.gif
Wow, what service! Could this be a new trend? Hint, hint, wink, wink.
wink.gif
Have they been shipped yet? I just want to make sure they have not been shipped already and lost someplace in between there and here.

 
Jeff,

I am glad you posted again because I did not remember about the backbone polish. I was jsut informed by the guy doing the fixing that he had to do major surgery on your 175. I don't know what that was but he has had it long enough so i will go camp on his doorstep until he gives it to me! I will do what it takes to get them in the mail by Monday.

Take care,


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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
Oh, no! Major surgery? Will she live doc?

That's no problem. I just wanted to make sure that they had not been delivered to the wrong house or something. Thanks a million.

Jeff
 
Jeffo,

I would imagine that you will be recieving your knives any minute now. I had our guy in customer service polish the backbone of the blade. They came out looking pretty nice. I hope you like them.

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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
WhooHoo! The're here and as good as new. I don't even have to polish the backbones. I doubt that there is another company out there that would have gone out of their way like that to polish the backbones for me.
biggrin.gif
Thanks for your help Mr. Houser, and tell the craftsman that worked on my knives thank you for me as well.
biggrin.gif
 
Jeff,
I am very glad to hear that you like them and you can bet i will let the guys know! Thank you for the comments.

Take care,


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Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
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