Question about online ordering?

lagarto

lagarto

Joined
Oct 26, 2001
Messages
1,438
Hello folks,
I have a quick question for all of you out there who use the online ordering. I just put through an order for an ASH 1 on Friday through the website. It seems to have processed the order, but spit out a weird error message saying, "error we can not send your email confirmation at this time". However, a digital receipt came up with an order number and everything. Has anyone else had this happen and if so can you tell me if that means the order got through to the company or not? Thanks in advance.

Lagarto
 
I would think that once you have the order number it was received. why don't you drop them an email with the order number, and confirm it was received. They will respond right away.
 
lagarto said:
Hello folks,
I have a quick question for all of you out there who use the online ordering. I just put through an order for an ASH 1 on Friday through the website. It seems to have processed the order, but spit out a weird error message saying, "error we can not send your email confirmation at this time". However, a digital receipt came up with an order number and everything. Has anyone else had this happen and if so can you tell me if that means the order got through to the company or not? Thanks in advance.

Lagarto
Click to expand...

My order did the same thing... but.. my order went through.

Drop them an email if you want to make sure. :thumbup:
 
I got the same message....not to worry I still got my ASH. Just give them a call if your worried.:thumbup:
 
Thanks for the quick replies folks. Sounds like it's all good, but I guess I'll drop them a line anyway.

Lagarto
 
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