Question for Customer Service Dept.

[Shortknock27]

I was wondering if there was a way to get a mini strider folder re-beadblasted if I sent it in for a blade play problem....Thanks.

Scott

 

[Joe Houser]

Scott,
That should not be a problem. We are in a backlog situation right now though so it might be a while before we get to your knife. If you can possibly stand to wait until the week of 5/23, and send it to my attention, I will see to it that the work gets done promptly.

I sure hate telling people to wait that long, this move just kicked us in the pants!
If you decide to do this, make sure you put Attention Joe Houser on the box and include a note telling me what you want done.
Take care,

 

[Shortknock27]

How much would it potentially cost me, after I send it in?

 

[Joe Houser]

Since we have to take it apart anyway to address the blade play issue, which is covered under the warrantee, I will just run the blade over and bead blast it while it is out of the handle, no problem, no charge.
Make sure you send it to my attention with a note to remind me. My brain is getting feeble in my old age!