Questions About Sending Knives Into CRK

[Vaporstang]

I want to send two knives to CRK to have double studs installed and possibly spa treatments.

1) How much does it cost to have double studs installed? These would be on Seb 21s, one a large and one a small.
2) Will CRK automatically give them a spa treatment, and if not, will a spa treatment lengthen the turn-around time?
3) These are both wood inlay polished scales. I removed the clips on these two; would they re-blast the non-polished portion? (All my CRKs have marks on them from the clip.)

Thanks!

https://www.flickr.com/photos/55665255@N08/16398427907/

 

[jacobconroy75]

Hope I'm not breaking a rule here, but this is what they sent to me after requesting it in January of 2015.

Sending your knife to Chris Reeve Knives​

As part of your warranty will always clean, tune and sharpen your CRK folder and sharpen your CRK fixed blade at no charge. Your only cost is the return shipping fee ($15 in CONUS). Please find below a few important steps to remember when sending your knife to us.

1. We recommend insuring your parcel when shipping.
2. Our address is CRK, 2949 S. Victory View Way, Boise ID 83709
3. Very important! Include the information requested on the knife service form with your knife. Failure to do so can delay our response time.
4. If payment is required, you may include a USD check or money order or we will phone you for your VISA, MasterCard, AMEX or Discover Card information when work is complete.
5. Once your knife is received it is usually fixed up and on its way back within 3-4 weeks. That period is an estimate and can take longer or on rare occasions not so long.
6. Feel free to phone 208-375-0367 or email crkinfo@chrisreeve.com if you have further questions.

PRICES (return shipping not included)​

Fixed blade re-coating $27.50
Double lug (blue, silver or gold) $35
New perforated washers (we do not send these out) $1.50
A Sebenza with solid washers will need the pivot and sometimes stop sleeve changed as well. The total cost is $13.50
Return handle to original finish (not offered on inlaid knives) $30
Return blade to original finish (excluding damascus) $30
Screws (male) - specify clip or body $1 each
Pins (female) $7.50 each
Back spacer $4.65
New S35VN Blade (Sebenza 21, Classic, Umnumzaan) $135

Replacement Damascus Blade: Only offered on the Sebenza 21/Sebenza Classic 2000 profile or Mnandi. Designs: Raindrop or Ladder $285. These are the only patterns we are offering at this time. We are backordered approximately a year on all Damascus blades. Once we have the blade in stock you will need to send your knife in for fitting.

For other pricing please visit the price list on our website http://www.chrisreeve.com/pricelist.htmwww.chrisreeve.com/pricelist.htmIf you have a warranty issue these prices may not apply.CRK Knife Service FormIf you are sending a plain sandblasted folding knife we will re-sandblast the handle, and add a new lanyard at no extra cost. If you do NOT want one or both of these services please say so.All knives sent in will leave our shop with a lanyard installed and be cleaned, tuned and sharpened unless otherwise requested.​

Today’s date:


Your name:


Billing address:


Shipping address (if different from billing):


Phone number:
Email (if provided we will email you when your knife arrives):


Knife model:


Where was this knife purchased from?




Please list the services you want and list any warranty services you do not want:




If you believe this is a warranty issue and that the knife failed due to faulty workmanship or materials please explain the circumstances:

 

[Joe58]

You can also find those forms on their site too I believe. If not, you can pm me and I can email you one. I think I have one saved.

But I would suggest calling them first to see what they say before you mail them. Nice people to talk to.

 

[Vaporstang]

Thanks guys! Excellent information Jacob. That answers my questions. I will take you up on your offer if I have trouble finding forms Joe. Now if only I can part with my knives for 3-4 weeks.....

I bookmarked the thread for future reference.

 

[Joe58]

That's why you need 5 or 6 spares and then backups for those. Lol.

They'll come back nice though. I've sent a couple in for double lugs and spa and they looked brand new.