Quick vague warranty question

B

bladeboss

Joined
Mar 6, 2012
Messages
3,530
All of the major brand warranties say not to disassemble.
It voids the warranty.

Does this mean that if you disassemble, and reassemble SUCESSFULLY without damaging ANYTHING in the process, it is still voided?
Like, cleaning it, for example.
 
Last edited:
I believe they add this language so you don't get people taking apart their knives, losing pieces, or are not be able to put them back together, and then returning them for warranty work. Most of the reputable manufacturers will still honor warranty if you take apart your knife to clean, lubricate, and successfully put it back together.
 
eschwebach said:
I believe they add this language so you don't get people taking apart their knives, losing pieces, or are not be able to put them back together, and then returning them for warranty work. Most of the reputable manufacturers will still honor warranty if you take apart your knife to clean, lubricate, and successfully put it back together.
Click to expand...
Thats what I was hoping to hear. I'd like to take apart my Adamas and my Delica sometime in the near future just to clean all the lint out from carrying them so much.
 
There are so many threads about this. If people knew what they were doing when working on or adjusting knives. Then they can send it in without worry. Ive never had to send a knife in for warranty in my life because I can fix any problem on my own. Be careful and dont mess it up and you can send it in.

Too many people fudge up screws or mess up putting it back together. That seems to be the issue.
 
Honestly, if you have had it long enough to where you need to clean it then why worry about the warranty? To me if I've had the knife long enough to know there weren't any manufacturing flubs I don't even consider sending it back for anything because then it's damage caused by me and I personally wouldn't feel right passing that buck off to someone else. I'm not saying it's not worth worrying over, just giving you my take.
 
bladeboss said:
All of the major brand warranties say not to disassemble.
It voids the warranty.

Does this mean that if you disassemble, and reassemble SUCESSFULLY without damaging ANYTHING in the process, it is still voided?
Like, cleaning it, for example.
Click to expand...

Quick vague warranty answer: "Eh, maybe."
 
The main point behind their policies is so they don't have to deal with stripped screws (and screw holes) and so they arnt constantly getting bags of knife parts and having to put them back together.
 
Benchmade, Zero Tolerance, and Kershaw let you dissemble their knives and maintain warranty, the caveat being if you damage the knife during disassembly or reassembly it won't be covered. Spyderco has officially stated that disassembly will void their warranty, something I didn't know up until a few months ago haha. :o

Kirby
 
9blades said:
Benchmade, Zero Tolerance, and Kershaw let you dissemble their knives and maintain warranty, the caveat being if you damage the knife during disassembly or reassembly it won't be covered. Spyderco has officially stated that disassembly will void their warranty, something I didn't know up until a few months ago haha. :o

Kirby
Click to expand...
That may be their official written policy, but they sure dont mind sending parts (and not just clip screws). I've gotten pivots and washers, also accidentally got handle screws (as in they got shipped to me by accident) so its pretty obvious they allow disassembely/repair even if not admitting to it.
 
eschwebach said:
I believe they add this language so you don't get people taking apart their knives, losing pieces, or are not be able to put them back together, and then returning them for warranty work. Most of the reputable manufacturers will still honor warranty if you take apart your knife to clean, lubricate, and successfully put it back together.
Click to expand...

Cereal_killer said:
That may be their official written policy, but they sure dont mind sending parts (and not just clip screws). I've gotten pivots and washers, also accidentally got handle screws (as in they got shipped to me by accident) so its pretty obvious they allow disassembely/repair even if not admitting to it.
Click to expand...

I never said they wouldn't, and I didn't mean to imply such. You are right, and I've been on the receiving end of spydercos warranty before, nice people to deal with. :)
 
9blades said:
Benchmade, Zero Tolerance, and Kershaw let you dissemble their knives and maintain warranty, the caveat being if you damage the knife during disassembly or reassembly it won't be covered. Spyderco has officially stated that disassembly will void their warranty, something I didn't know up until a few months ago haha. :o

Kirby
Click to expand...

Could you provide a link please?
Not arguing but that doesn't match the language if the warranty .....


Spyderco Warranty


Spyderco knives are designed and built for use as cutting tools. Use of our knives for any purpose other than cutting is considered abuse. As with any tool Spyderco knives can wear out. They may also fail to perform if not used or cared for properly. If your knife has been put to hard use for a long period of time, it is possible that the useful life of the Spyderco product has been exceeded and Spyderco will be unable to perform any work upon the knife that will improve the condition thereof.
WARRANTY INFORMATION:

Spyderco warrants that all of our products are free from defects in material and workmanship.

Repairs to your knife performed by any source other than Spyderco Inc. unconditionally voids the knife’s warranty.

Spyderco’s warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening.
Click to expand...
 
Wow, thank you very much Kirby .

I'm not really surprised by this , but they really should change the written policy to avoid confusion.

Btw I have had two interactions with Spyderco w/r and have been very pleased.
 
cncpro11 said:
Wow, thank you very much Kirby .

I'm not really surprised by this , but they really should change the written policy to avoid confusion.

Btw I have had two interactions with Spyderco w/r and have been very pleased.
Click to expand...

Grammatically it is worded correct. It should be read this way:

Spyderco’s warranty does not cover:
- damage caused by abuse
- misuse
- loss
- improper handling
- alterations
- accident
- neglect
- disassembly
- improper sharpening

Most people read it this way:

Spyderco’s warranty does not cover damage caused by:
- abuse
- misuse
- loss
- improper handling,
- alterations,
- accident,
- neglect,
-disassembly
- improper sharpening.

In which case they are missing a semi-colon like so:

Spyderco’s warranty does not cover damage caused by; abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening.
 
bladeboss said:
So basically be careful and do it right and it's fine.
Click to expand...

No.

Be careful, do it right and MAYBE it's fine. Disassembling your knife voids your Spyderco warranty. They MIGHT still take care of the issue but technically they can tell you to stuff it or pay them to fix something.

ZT and Benchmade don't care, you can send them a bag full of parts and they will take care of you.
 
Scurvy092 said:
No.

Be careful, do it right and MAYBE it's fine. Disassembling your knife voids your Spyderco warranty. They MIGHT still take care of the issue but technically they can tell you to stuff it or pay them to fix something.

ZT and Benchmade don't care, you can send them a bag full of parts and they will take care of you.
Click to expand...
Ok. Thanks. :)
 
I believe that the policy is there to protect themselves from people who dont know what they are doing and damage a perfectly good knife by taking it apart. If Spyderco was really against taking apart knives, they would have stayed with pinned construction instead of having 99% of their knives come with screws. Breaking a product as a result of taking it apart voiding the warranty is hardly a new idea.

I have sent in two knives to Spyderco for warranty service, I disassembled both previously for cleaning and the issue was never raised and I got them back with the issues resolved. Thats from personal experience and not parroting the interwebz.
 
Last edited:
You must log in or register to reply here.
Back
Top