I love knives, all types of knives and have always loved knives. I have found that people and dealers with my passion are always more than willing to help with every resource they have. However, I need to share an experience with a product I purchased from ReadyDepot.com and warn all of you that should you choose to deal with them don't expect a good experience with customer service if you have a problem.
I purchased a knife from them at a gun and knife show. It was a great knife and i love it, however, after getting it home I looked around the internet and saw that I could have gotten the knife for almost 22 dollars cheaper and that was with shipping. I wrote to them,not asking for my money back but to inform them that I was disappointed with the price and included links where I found the knife substantially cheaper. This was a letter of information and not for compensation.
They responded the next day with a slanderous reply showing their anger that they felt i was implying I was ripped off. They demanded that I would never have bought that knife or anything else for that matter without first touching it. And the reason I was so upset was because I found out I couldn't afford it. They said I need a lesson in Economics 101 to understand how a business is run. I indicated in a response that I was amazed in this day and age when customer service is of the utmost importance that they would respond the way they did.
I so would never recommend dealing with this ReadyDepot.com to all of you who are interested. I would glady show anyone a copy of the correspondence that took place if you are interested.
I told them that I would submit this complaint to every knife forum I could find, to better business and to the place that had them as a vendor.
Caveat Emptor.
Thanks for reading this.
I purchased a knife from them at a gun and knife show. It was a great knife and i love it, however, after getting it home I looked around the internet and saw that I could have gotten the knife for almost 22 dollars cheaper and that was with shipping. I wrote to them,not asking for my money back but to inform them that I was disappointed with the price and included links where I found the knife substantially cheaper. This was a letter of information and not for compensation.
They responded the next day with a slanderous reply showing their anger that they felt i was implying I was ripped off. They demanded that I would never have bought that knife or anything else for that matter without first touching it. And the reason I was so upset was because I found out I couldn't afford it. They said I need a lesson in Economics 101 to understand how a business is run. I indicated in a response that I was amazed in this day and age when customer service is of the utmost importance that they would respond the way they did.
I so would never recommend dealing with this ReadyDepot.com to all of you who are interested. I would glady show anyone a copy of the correspondence that took place if you are interested.
I told them that I would submit this complaint to every knife forum I could find, to better business and to the place that had them as a vendor.
Caveat Emptor.
Thanks for reading this.
