Hello all-
Just got this 1615 Centofante about a week ago and only have cut paper with it. The problem is the speed-safe will not fire the blade past 90 degrees.
I didn't want to take it apart for fear it would void the warranty. I tried cleaning and lubing it but it didn't help. And I did not cycle it anywhere near 10,000 times. Close but not 10,000 (ha ha).
It has to be the torsion bar that is bad although it does have some pressure when closing.
I know Kershasw will take care of this. My question is-Do I need to sent the knife in or could they send me a torsion bar and I could do it? Also if I have to send it in, it says to include a sales receipt. Not sure I'll be able to find this! Is this going to be a problem?
Thanks,
ken
Just got this 1615 Centofante about a week ago and only have cut paper with it. The problem is the speed-safe will not fire the blade past 90 degrees.
I didn't want to take it apart for fear it would void the warranty. I tried cleaning and lubing it but it didn't help. And I did not cycle it anywhere near 10,000 times. Close but not 10,000 (ha ha).
It has to be the torsion bar that is bad although it does have some pressure when closing.
I know Kershasw will take care of this. My question is-Do I need to sent the knife in or could they send me a torsion bar and I could do it? Also if I have to send it in, it says to include a sales receipt. Not sure I'll be able to find this! Is this going to be a problem?
Thanks,
ken