Received my Petes Custom today but........

joh

Joined
Nov 18, 1998
Messages
144
Joe,
I received my Pete's Custom today finally after two months of waiting and it is beautiful, however it has a plain handle instead of the finger grooved that I ordered. I particularly wanted the FG as all my others have plain handles and imagine my disappointment when I saw it was plain, especially after having to pay Aus$65.70 for customs duty. I have checked my original order and it definately said FG. Can you advise what can be done about this? If I send it back I will get stung again for Customs duty when the replacement arrives.
I have to admit the knife is beautiful, fit and finish is perfect and a credit to Pete's Custom Shop. If my budget stretched that far I would keep it and order another with FG, however, "She who must be obeyed" has stated an emphatic NO to that idea.
Any suggestions?
 
joh,

Let me discuss with Pete the best way we can fix it for you. I am terribly sorry for the goof up! We have focused more energy on making Pete's the best it can be and it seems as if lately the gremlins are working overtime!
I'll get back to you.

------------------
Joe Houser
Director of Quality, Buck Knives Inc.
Buck Collectors club Administrator
 
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