Removal request. Negative feedback left with no deal being done.

[davemonkey]

It was suggested I post here. I have also posted in GBU. Here is a copy/past of my issue.

Here are the facts of the situation as I see them.
I posted a few knives for sale in the exchange last night.
Here: http://www.bladeforums.com/forums/sh...r-Schatt-queen
In the ad I stated, "1st "I'll take it" followed by PM or email takes it." At 11:28 P.M. I received a PM from a member stating that he would take the Beer Scout. To which I agreed. I suppose here I should have asked the member to post a claim in the ad. I did not think about it though as I was going to mark the knife at sale pending right after responding to the PM. When I went to the sale page SwingCut had posted an I'll take it at 11:34 PM followed by a PM. I marked the knife as SPF and responded to SwingCut saying sorry but the knife had sold. At 11:58 he posted his frustration in the sale ad to which I again replied with an apology. Then I see that he has left me with a negative Itrader rating. Obviously this is against Bladeforum rules. I can see his being disappointed or put out but seems he threw a mini-fit. I have politely written him with a quote of the bladeforum policy on feedback and asked him to have this removed. He has not responded. I have also reported the feedback via the link beside his comment. I will now let him know about this thread. Do I need to do anything else? I also welcome suggestions to avoid this in the future.

 

[EyeDog]

You've taken the correct steps. This happened to me once and it took 2-3 months to get resolved. Spark is the only one who can reverse this and he's a busy guy.

Mike


Sent from my iPhone using Tapatalk

 

[zzyzzogeton]

Also, Spark is currently swamped with the forum platform change that is currently in progress. Patience will be a virtue in this case. Eventually, it will get fixed.

 

[ndmiller]

Thought the rules were pretty clear on this, updated again in January 2017.

Snip without the bolding
5. If a deal did not happen, there is no iTrader Feedback to leave. Sorry if you were inconvenienced, but life is full of disappointments. As long as you're not out any items or money hasn't changed hands, move along. Consider improving the terms of your sales threads / read the sellers terms carefully in order to avoid this before buying.
6. Retaliatory feedback left by buyers or sellers on deals that didn't take place can now earn you a 30 point non expiring infraction. You earn them, you get to keep them, you have been warned.

 

[Spark]

It's been removed