Replacement pocket clips?

[mwhich50]

Anyone know how to get a replacement pocket clip for a rat 1? Maybe it would be easier to just to buy a new Rat 1?

 

[hhmoore]

Contact Ontario Customer Service and ask.

 

[mwhich50]

Contact Ontario Customer Service and ask.

Thanks for your assistance!

 

[SpikeHawk]

I have emailed them before about buying scales for the RD line and never received an answer.

 

[hhmoore]

I have never gotten a direct response from using the contact form on their site...and I've never tried emailing them directly. They do, however, have a phone number listed.

 

[mwhich50]

I did not know they were in New York. Go figure, I thought they were in Ontario, and would require an international call. I also thought they had been bought out by ESEE. I finally located their number: 800 222-5233. The person I talked to said she would send me a Rat 1 pocket clip for free. :thumbup:

 

[hhmoore]

Thanks for your assistance!

Wasn't such a silly idea after all, was it?

 

[mwhich50]

My new pocket clip arrived today. Thanks Ontario!

 

[OntarioKnifeCompany]

I have never gotten a direct response from using the contact form on their site...and I've never tried emailing them directly. They do, however, have a phone number listed.

If you'll excuse me, I have to go glare at the web guy.

In all seriousness, thank you for letting me know that, I'll pass that along to the customer service team so hopefully they can look for signs of trouble.