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Replacement pocket clips?

mwhich50

mwhich50

Joined
Jan 18, 2011
Messages
3,236
Anyone know how to get a replacement pocket clip for a rat 1? Maybe it would be easier to just to buy a new Rat 1?:confused:
 
I have never gotten a direct response from using the contact form on their site...and I've never tried emailing them directly. They do, however, have a phone number listed.
 
I did not know they were in New York. Go figure, I thought they were in Ontario, and would require an international call. :o I also thought they had been bought out by ESEE. I finally located their number: 800 222-5233. The person I talked to said she would send me a Rat 1 pocket clip for free. :thumbup:
 
hhmoore said:
I have never gotten a direct response from using the contact form on their site...and I've never tried emailing them directly. They do, however, have a phone number listed.
Click to expand...

If you'll excuse me, I have to go glare at the web guy.

In all seriousness, thank you for letting me know that, I'll pass that along to the customer service team so hopefully they can look for signs of trouble.
 
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