If the steel is chipping, I wouldn't recommend using a ceramic sharpener to try to fix it. It won't be aggressive enough (in grit size) to do heavy repairs like that, and the hardness of the ceramic may actually contribute to more chipping, if not expertly careful in using it.
The sandpaper method recommended on the Rockstead site is likely as effective as anything could be; in fact, perfect for the convex grind on them. Coarser grits of SiC or AlOx wet/dry sandpaper can do the edge repairs, and finer grits and/or stropping on denim with metal polish should work well for finishing up. As suggested by Jason B. earlier in the thread, waterstones might also be used, but that's a whole other level of expertise needed, to use them to best effect.
At the price point of those knives, you might also think about sending the knife back to Rockstead, and let them re-grind the edge for you. That'd probably be the safest option, and should also come with warranty coverage. If there's a QC issue contributing to the chipping, they should also take responsibility for that.
David