Rust under the coatings

knife chop,

Two things:
Short term: if you do encounter that problem...or any problem with our products for that matter; we have your back. Contact the Ontario Customer Support at 1-800-222-5233, knifesales@ontarioknife.com, www.ontario.com, facebook.com/ontarioknife.
We will make every attempt to correct the issue and make it right.

Medium and Long term: Ontario Knife is currently undertaking a major manufacturing/quality initiative. New building, new equipment, new management team members, new thinking.
We are looking to keep the best of our 125 year tradition but transform those areas that are no longer relevant or obsolete. Look for improved quality, design, productivity as we move forward.

Hope this helps.


Best Regards,

Paul Tsujimoto
Director of Engineering
Ontario Knife Company
 
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