Recently had a simple folding knife being shipped from the United States to Canada that was deemed inadmissible due to the pivot being too loose and the blade being able to be opened by snapping your wrist.
The knife is now with the prohibited importations unit at the CBSA ( Canada Border Services Agency ) and in the letter I received it stated that I can have the knife re-exported to the US by a bonded carrier and have it shipped back to the original seller. I originally contacted ups and was told that I have to handle it through the original carrier which was USPS, upon contacting USPS they didn’t really have any clue on how to deal with it and the only option they had for me was to have an email sent to the CBSA from USPS to find out more info. In the email USPS is also going to request that the item be returned to the seller but the CBSA has already stated that they will not handle shipping of the item.
Has anyone dealt with this type of issue before? All I’m trying to accomplish is to get the knife back to the seller and the CBSA has not been of any help at all. There has to be a simple way of getting this done.
The knife is now with the prohibited importations unit at the CBSA ( Canada Border Services Agency ) and in the letter I received it stated that I can have the knife re-exported to the US by a bonded carrier and have it shipped back to the original seller. I originally contacted ups and was told that I have to handle it through the original carrier which was USPS, upon contacting USPS they didn’t really have any clue on how to deal with it and the only option they had for me was to have an email sent to the CBSA from USPS to find out more info. In the email USPS is also going to request that the item be returned to the seller but the CBSA has already stated that they will not handle shipping of the item.
Has anyone dealt with this type of issue before? All I’m trying to accomplish is to get the knife back to the seller and the CBSA has not been of any help at all. There has to be a simple way of getting this done.