Well, we have all heard the USPS & UPS horror stories. Heres a new one for you. Last summer this very polite guy emails me from somewhere in the Near East...wants two folders, and tells me he will be back in the states at the end of Nov. Everything went well until I went to the Post Office and sent them off EXPRESS MAIL last Wednesday. Two day delivery......GUARANTEED!!! right!! well.....not exactly.....It got to their express mail distribution center by Wed nite, last week.......and ONE WEEK later they tried to deliver it.....however...my customer (and hopefully still my friend) left yesterday...Dec 5th.....for Texas for a week!!!! So I got on the phone and called the 800 # and after an eternity of waiting and pushing the right numbers I finally got to talk to a HUMAN BEING!!!!!! YEAH! She told me they will try to deliver it again tommorrow..(hello, nobodies there anymore) and then will wait 5 days and send it back to me.......hello...he will be gone back to the MidEast by then......YIKES>>>> then she gave me the number in Honolulu to call for Express Mail....nothing but a STINKING RECORDING telling me what to do if I want to mail and Express Envelope...EXPRESS THIS butthead!!!!!!!!! plus this person whom I have never met and doesnt know me from adam send me a check for almost 1k and I have NO way to contact him!!!!! yours sincerely.........a dismal knifemaker...tm.