I'm not sure what I'm doing wrong, and this is happening with most of my knives. The sharpmaker is ONLY reaching the apex of the edge. Nothing else, just the very edge. I used sharpie on my Delica 4 to diagnose the problem, and noticed that the shoulder of the edge is COMPLETELY untouched on the 30 degree setting. Now, as far as I can tell, my hand motion is straight up and down, so the knife isn't being tilted any way. Any solutions are welcome. I can post a photo if needed.