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This thread is an offshoot from another thread and its aim is to provide some information and bring a bit of clarity to a confusing and very frustrating situation that is now International Shipping Today. As many have already read, the US government recently made a major change to US Customs regulations governing the importation of goods into the US from abroad. Previously US citizens were able to import goods worth up to $800 free from any US Customs duty. Now ALL merchandise coming into the USA - regardless of the value - is subject to US Tariffs and Duties. This is pretty much how it has always been for most of the world and the USA was an exception in allowing its citizens to import goods duty free. Those days are over. The minimum duty is 15% which is calculated based on the total cost of the merchandise PLUS the shipping costs.
In one BBC article on this subject it was mentioned that approx. 4 million packages come into the USA every day. Previously the vast majority were waved right on through at the border by the shipping companies and delivered to the recipient quickly. Now every damn package has to be processed, the duties and taxes calculated and this money collected before the shipment is delivered to the recipient. This is a massive job. And it's one that is done by the shipping company, NOT by US Customs.
The shipping companies only had a few months to prepare for the changed regulations and none of them were ready. Add to this that the US Tariffs seem to change by the day if not the hour and you can picture the nightmare. I'm not trying to make excuses for the shipping companies but it's important to understand they didn't make this situation and are simply overwhelmed by the scale of the problem.
- Merchandise Value of every item in the shipment which should match any insurance. Don't list the value as €100 and insure it for €2500.
- Customs Code Number for every item with Country of Origin (God help you if it's China or Russia!)
- A clear product description and the intended use for every item (No more Camping Tools and Cutlery, more like Fixed Blade hunting knife with wooden grips and leather sheath for use by hunters)
- the weight of each product must be provided
- For items containing or made from Steel or Aluminium the origin of the metal must be given (Exactly how if at all this has to be documented is something I haven't been able to find out. Is just listing Blade Steel Origin Sweden enough or do we need 10 pages of docs from Sandvik too?)
I highly recommend reading up on FAQs up on the websites of the major shippers such as FedEx, DHL, UPS and DHL Express. You should also familiarize yourself with INCOTERMS 2020 which sets the rules for who pays for what in international shipping. Basically you want to only ship DAP which means the buyer pays the duty, taxes and fees.
A common misconception is that your package is "stuck in Customs." Customs never has your package. Or you better hope they don't. The shipper has your package. The shipper acts as an agent for Customs, processing the paperwork in good faith (!!) and collecting the Duty. Customs has the right to flag and hold up any shipment they want to inspect. Or if their dope sniffing dog starts doing a happy dance when he sees your box. The problem for the shipping companies is where to put all these packages that had previously come in and gone right on out? Now they have to sit in a warehouse while the paperwork gets done and meanwhile there's a million more piling up every day. Like that warehouse scene in one of the Raiders of the Lost Arc films.
Currently the only major shipping company worth having a go with is DHL Express. Be aware that DHL and DHL Express are two different companies! DHL Germany now only ships Incoterm DDP which means they will bill the seller for all US duties and fees at some later date when they get around to it. You, the seller, will either have to eat those costs or try and get your customer to pony up way after they have their order. So DHL Germany is out. FedEx seems very hit or miss, I have not tried them but have read enough to not want to. UPS is a total disaster, see the linked articles in the other thread - and just read the other thread.
I will try and post more when I have some time and hopefully other folks will post their experiences, tips and links. My business has been devastated and I know I'm not alone.
Link to other shipping thread - https://www.bladeforums.com/threads/help-needed-with-ups.2052709/
In one BBC article on this subject it was mentioned that approx. 4 million packages come into the USA every day. Previously the vast majority were waved right on through at the border by the shipping companies and delivered to the recipient quickly. Now every damn package has to be processed, the duties and taxes calculated and this money collected before the shipment is delivered to the recipient. This is a massive job. And it's one that is done by the shipping company, NOT by US Customs.
The shipping companies only had a few months to prepare for the changed regulations and none of them were ready. Add to this that the US Tariffs seem to change by the day if not the hour and you can picture the nightmare. I'm not trying to make excuses for the shipping companies but it's important to understand they didn't make this situation and are simply overwhelmed by the scale of the problem.
What Information is Needed for an International Shipment?
The USA now requires every shipment contain an invoice listing:- Merchandise Value of every item in the shipment which should match any insurance. Don't list the value as €100 and insure it for €2500.
- Customs Code Number for every item with Country of Origin (God help you if it's China or Russia!)
- A clear product description and the intended use for every item (No more Camping Tools and Cutlery, more like Fixed Blade hunting knife with wooden grips and leather sheath for use by hunters)
- the weight of each product must be provided
- For items containing or made from Steel or Aluminium the origin of the metal must be given (Exactly how if at all this has to be documented is something I haven't been able to find out. Is just listing Blade Steel Origin Sweden enough or do we need 10 pages of docs from Sandvik too?)
I highly recommend reading up on FAQs up on the websites of the major shippers such as FedEx, DHL, UPS and DHL Express. You should also familiarize yourself with INCOTERMS 2020 which sets the rules for who pays for what in international shipping. Basically you want to only ship DAP which means the buyer pays the duty, taxes and fees.
A common misconception is that your package is "stuck in Customs." Customs never has your package. Or you better hope they don't. The shipper has your package. The shipper acts as an agent for Customs, processing the paperwork in good faith (!!) and collecting the Duty. Customs has the right to flag and hold up any shipment they want to inspect. Or if their dope sniffing dog starts doing a happy dance when he sees your box. The problem for the shipping companies is where to put all these packages that had previously come in and gone right on out? Now they have to sit in a warehouse while the paperwork gets done and meanwhile there's a million more piling up every day. Like that warehouse scene in one of the Raiders of the Lost Arc films.
Currently the only major shipping company worth having a go with is DHL Express. Be aware that DHL and DHL Express are two different companies! DHL Germany now only ships Incoterm DDP which means they will bill the seller for all US duties and fees at some later date when they get around to it. You, the seller, will either have to eat those costs or try and get your customer to pony up way after they have their order. So DHL Germany is out. FedEx seems very hit or miss, I have not tried them but have read enough to not want to. UPS is a total disaster, see the linked articles in the other thread - and just read the other thread.
I will try and post more when I have some time and hopefully other folks will post their experiences, tips and links. My business has been devastated and I know I'm not alone.
Link to other shipping thread - https://www.bladeforums.com/threads/help-needed-with-ups.2052709/
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