Small Towns

Joined
Oct 18, 2001
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How many times have you arrived at a business at opening time, stood at the doors and waited until five minutes past opening while employees milled around inside looking at you?

I visited my mother this past weekend, near the small town of Tallassee, Alabama. I went to the CVS pharmacy in Tallassee on Labor Day morning to pick up some medication for her. Arrived about 9:30, and the sign on the door
read, "Labor Day Hours: 10 AM - 6 PM." So I returned to my car in the parking lot and had just settled down in the heat and humidity when someone tapped on my car window. A young lady in a CVS uniform was standing there.
"The pharmacist will be here at 10" she said, "but I have unlocked and wondered if you wanted to come on in where it is cool?" As I thanked her and started for the door, she was making the rounds of the other three people sitting waiting in cars.

I hope she ends up owning the place.
 
I hope you can get her name, and write the same story in a letter to CVS. I'm sure they get enough complaint letters---this would actually affect her chances of promotion. It's sure as hell not something you see every day.
 
I also have a small town pharmacy story. When I retired I left the big city (Austin,TX) for a small Texas town. I had found a small independent pharmacy as opposed to the ones in Wal-mart or supermarkets. I had only been in there 3 or 4 times. I went in with a prescription and they were having some computer problems connecting to my insurance. The guy just handed me my prescription and said to take it and come by the next time I was in the neighborhood and pay for it then. Very cool.
 
As much as I hate to say this, I would NOT write a letter to CVS with these details in it. I have no idea what CVS's policies are like, but having an employee leave the store before working hours to let people in might, just might, violate some sort of security procedure, and get this very nice, helpful lady fired. :barf:

I would just write that she was very helpful and polite, and leave it at that.
 
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