So I have 2 knives to send in

[SuburbanBarbarian]

I bought a Rival 1 and the back spring broke shortly after I bought it. Bummed me out as I bought it as an upgrade to the BBW I bought last year and grew to like. It's cheap enough I was going to just eat the cost, but the I got a Sprint Pro. $100 is a lot for a knife to me, but I really like it. While distracted, I missed my d**** pocket and dropped it and the burlap micarta broke on the inside by the flipper tab. And of course, I can't find the receipt for the expensive one (I may have the box though). I'd like to just send them in, as I like the company. I like other things I've got from them, and would like to continue the experience. Has the Forever Warranty been good to you guys?

 

[stevekolt]

Best warranty in the business...

 

[jb4570]

On the Buck web site you will find a printable sheet for your warranty work. Print it and fill it out, send it in with your knife. It's that easy.

 

[dsutton24]

Yes, absolutely. Buck is very accomodating.

Do be aware, though, that sometimes it takes a while to get a knife back. It just depends on how busy they are. If you ask they'll tell you that they're currently opening packages received on such and such a date. That will give you an idea of where your project stands in line.

 

[SuburbanBarbarian]

Thanks for the info guys. Just dropped them in the mail today. I'll keep you posted.

 

[Fixall]

I've only sent knives in to a few companies for warranty repairs, but Buck has done the best job by far in my opinion. Like seriously, other companies need to sit in on a TED Talk by Mr. Houser or something. That guys works magic!

Here's the knife I sent in. A BotM 55 that had a gouge and some burns in the Micarta near the pins.

What I got back was better than new (don't mind the bolster scuffs as this is after a day of pocket carry).

 

[SuburbanBarbarian]

Got my knives back last week. Both were totally replaced. My Rival 1 was discontinued, so they gave me the next size up to replace it. They even showed up 2 days earlier than the email said they would. That's some good service. 10/10 would recommend

 

[eveled]

I’ve no doubt you’ll be happy. I’ve sent knives in twice. Very happy with the results.

Smart to send them together. Both times I waited until i had at least 3 to send in to save shipping. Not only for me, but also for Buck when they returned them.