Well my parents garage door hasn't been working. It would stop about 3" from the floor. I decided that since the tracks haven't been lubed since ,well, ever. I scrubbed the tracks with a wire brush to remove the built up gunk. Then lubed the hinges and tracks with 3in1 garage door lube. All the rails. I think I know what I did wrong, too. I just read an Ehow and they said to ONLY lube the curve in the rails. Ooops. 
