Sog Customer Service

Joined
Nov 1, 2004
Messages
3,352
I just wanted to share with everyone the fact that Sog's customer service has exceeded my expectations. Without getting too much into it, I had a problem with my Twitch XL, and Chris remedied the problem right away. No questions, no arguing, just great service. Thanks to Chris and the entire Sog team for the great job.
 
I agree also. If you read my thread a little down the first page, I also had some troubles. But chris took care of the situation personally. The outcome is still in the making, but SOG definately redeemed themselves in my eyes. And I will most definately purchase another SOG knife down the road, maybe the visionary.
 
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