SOG Flash 1 washers?

[stevenkelby]

Hi Guys,

I emailed SOG, PMd Chris @ SOG and tried to call them from here in Australia but no replies so I'll post here. I know they must be busy.

I just bought a new SOG flash 1, plain blade, and I love it but the opening and closing action was very rough and notchy.

I took it apart to grease it and found one of the washers was all chewed up causing the trouble.

Is it possible to buy replacement washers for it?

Thanks,

Steve

 

[stevenkelby]

Bump. Is there anyone working at SOG?

 

[Chris@SOG]

Sorry missed this. Send me your mailing address and I'll see about getting some washers to you. use my email address marketing@sogknives.com

 

[stevenkelby]

Thanks Chris, email sent!

No worries, I can only imagine how busy you are

Steve

 

[Chris@SOG]

Got it and they should go out shortly.

 

[stevenkelby]

Super, thank you

 

[gatorglockman]

HEY!! Awesome customer service SOG and Chris.....inspirational. Cool deal and I will continue to buy more SOG's with confidence now.

 

[stevenkelby]

Hi Chris, been over a month, just wanted to check if these were shipped?

Thanks,

Steve

 

[Chris@SOG]

Checking...

 

[Chris@SOG]

Went out but we have had these thing take up to two months to get there and through customs.

 

[stevenkelby]

Thanks and no worries Chris, as long as it shipped you've done your bit and I'll patiently wait for them

Thanks again,

Steve

 

[stevenkelby]

Hi Chris,

It's been 3 months now, no sign of them, are you sure they shipped?

Thanks,

Steve

 

[stevenkelby]

Replacement set arrived.