SOG Warranty Comes Through

Modoc ED

Modoc ED

Gold Member
Joined
Mar 28, 2010
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Last week I posted this thread about the Krayton handles wearing out on an old, SOG Stingray that I have.

http://www.bladeforums.com/forums/showthread.php?t=752319

After I posted the thread, I sent an e-mail to Chris and asked if SOG had any replacement handles for the SOG Stingray. Chris replied to me saying he had sent my inquiry to SOG Warranty. I received an e-mail from SOG Warranty saying that indeed they did have a set of replacement Krayton handles and they asked for my address. The slabs came in the mail today. No charge!!!

Now this is for a knife I purchased in 1986 and carried daily for about 15-years causing the Krayton handles to wear away to nothing and then continued to carry it sans-handles for about another 10-years. It wasn't SOG's fault that the Krayton scales wore out. It's just the nature of Krayton in my experience.

Anyway, I got first class service from SOG and I'll remember it the next time I go cutlery shopping.

Thanks Chris.
 
That is great to hear. Good to know that SOG is looking after their long time users :thumbup:
 
a wonderful happy ending.
sog has proven that it's providing great service way above ordinary duty or calling!
until today, i figured only leatherman had kept 25 years worth of spares for everything.
 
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